Cape Town Region: Frontshop Assistant – Phesantekraal posted by Dis-Chem Pharmacies

April 29, 2026 Jobs in Cape Peninsula

Dis-Chem Pharmacies

Western Cape

Retail / wholesale

Job Description

About the Role

Dis-Chem Pharmacies in Phesantekraal, Durbanville is seeking a Frontshop Assistant to join our team. As a Frontshop Assistant, you will be responsible for upholding merchandising standards and providing excellent customer service while supporting the overall operations of the store.

Key Responsibilities

Ensure full ranges of products are on shelves at all times and neatly presented.
Maintain stock levels to ensure products have not reached their sell-by date.
Restock merchandise as needed to maximize sales.
Follow up on out-of-stock queries from customers in line with our customer service out-of-stock list.
Store and pack delivered stock and/or stock pulled from the storeroom in the correct space.
Ensure merchandise displays, labels, and pricing are correct at all times.
Report price discrepancies to management.
Maintain a tidy and organized storeroom.
Keep up-to-date with new product knowledge to effectively assist customers.
Assist with restocking of merchandise and supplies as needed.
Participate in back shopping when required.
Handle merchandise carefully to prevent losses.
Transact all purchases, receive, verify, and process payments (cash, cards, vouchers, coupons).
Exchange merchandise for customers and accept returned goods when authorized by the Frontshop Leader.
Process loyalty cards, including those of accelerated partners.
Ensure cash is placed in the drop safe according to standard operating procedures.
Approve and sign line voids and price changes as required.
Maintain accurate cash flow at all times.
Facilitate rotation of stock on a regular basis and adhere to Dis-Chem stock control procedures.
Report low stock levels, out-of-stock items, damaged stock, and expired stock to management.
Assist with counting of stock files and general stocktaking.
Identify and report damaged and expired stock immediately to management.
Assist with loading and off-loading of stock when needed.
Flatten boxes after unpacking stock and take them to the designated area.
Establish a professional relationship with customers and provide friendly, helpful, courteous assistance and advice.
Report customer compliments and complaints to management.
Adhere to the customer turnover per hour rate as per company benchmark.
Assist with training of new and current team members.
Ensure outgoing stock/items/scripts are scanned and paid for.
Keep daily takings (cash, cheques, vouchers, card slips, line voids, and incomplete dockets) inside the till drawer until they are placed in the drop safe.
Report bad and suspicious behavior for both staff and customers to management.
Adhere to Dis-Chem standards of housekeeping.

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Requirements

Grade 12 Matric or Senior Certificate.
0 months retail work experience (advantageous).
Advantageous: 1 year work experience within Retail Certification in Retail Business Management.

Qualifications

None mentioned.

Salary & Benefits

Market-related salary, Provident Fund, Staff Account Medical Aid.

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Retail / wholesale Jobs in Western Cape

In the Western Cape, the retail and wholesale sectors are common employers of individuals with various skill sets. Generally, these roles tend to be driven by consumer demand and seasonal fluctuations, with many businesses operating within established supply chains. Typically, positions in this sector require adaptability to changing market trends and customer needs.

When it comes to salary expectations, broad ranges can provide a general guideline for job seekers. Salary ranges for retail and wholesale professionals in the Western Cape typically vary depending on factors such as experience, company size, and industry sector. Common salary ranges generally fall within R200 000 to R500 000 per annum, although these figures are subject to variation and may not reflect actual salaries. Disclaimers should be made that individual circumstances can significantly impact actual earnings.

Common skills required for retail and wholesale roles in the Western Cape include excellent communication and customer service skills, ability to work under pressure, inventory management expertise, basic accounting knowledge, logistical organisational skills, and sometimes technical computer literacy. Other important qualities often sought after by employers include a strong work ethic, problem-solving abilities, and flexibility.

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Industry sectors commonly employing retail and wholesale professionals in the Western Cape include financial services sector, technology industry, manufacturing sector, and e-commerce companies. These roles may involve supply chain management, logistics coordination, sales team leadership, or store operations management.

For those looking to advance their careers in this field, common career progression paths often include promotions to management roles within existing companies, or transitioning into related fields like buying and merchandising. Opportunities for professional development can arise through internal training programs, industry-specific certifications, or further education in related fields.

This information provides general career guidance. Actual salaries and requirements vary by employer.

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