Job Description
About the Role
We are seeking a highly skilled and detail-driven Reservationist (OTA Specialist) to join our boutique hospitality group in Johannesburg. As a key member of our reservations team, you will be responsible for managing all online and direct bookings across multiple luxury properties, ensuring seamless guest booking experiences while maintaining rate integrity and operational accuracy.
Key Responsibilities
- Manage all reservations across direct and OTA channels (Expedia, Apply Below, etc.)
- Maintain accurate availability, rates, content, and listings across platforms
- Ensure rate parity across all booking channels
- Process bookings, amendments, cancellations, and special requests
- Handle guest booking enquiries professionally and efficiently
Requirements
- 3 years’ reservations experience in luxury hospitality (essential)
- Strong OTA platform experience (Expedia, Apply Below, etc.) (essential)
- Experience with channel managers and PMS systems (Opera or similar) (desirable)
Qualifications
None mentioned.
Salary & Benefits
R25,000 CTC (Negotiable DOE).
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Admin / clerical / secretarial Jobs in Gauteng
Admin / clerical / secretarial positions are in high demand across Gauteng, with the job market typically experiencing steady growth in this field. The financial services sector, technology industry, and manufacturing sector are among those commonly employing administrative staff, as they require efficient organisation and support functions to operate effectively.
In terms of compensation, salaries for admin clerical secretarial roles vary widely depending on factors such as level of experience, company size, and industry sector. Generally, entry-level positions may command a salary range of around R10 000 – R20 000 per month, while more senior roles can earn between R30 000 – R60 000 per month or more, depending on individual qualifications and performance. However, it’s essential to note that these figures are only rough estimates and can vary significantly based on the specific employer and industry.
Typically, admin clerical secretarial roles require a range of key skills, including proficiency in Microsoft Office software, excellent communication and interpersonal skills, attention to detail, organisational abilities, and technical knowledge of HR systems or other relevant software. Additionally, many employers also value candidates with experience in customer service, data entry, or bookkeeping.
These roles are commonly found in various industries, such as financial services, technology, manufacturing, and healthcare. In the finance sector, for example, administrative staff may be responsible for providing support to accountants or financial analysts, while in the tech industry, they might assist software developers or IT project managers with administrative tasks.
Career development opportunities for admin clerical secretarial professionals are often extensive, with many roles offering a clear pathway to more senior positions. With experience and additional training, individuals can move into specialist roles such as HR administrator, operations manager, or even management positions.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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