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Eastern Cape: Patient Administration Manager (Healthcare) – Eastern Cape

Job Description

About the Role

The Patient Administration Manager will lead patient-facing operations at one of our hospitals in the Eastern Cape, managing the full patient administration function to ensure operational efficiency and an exceptional patient experience.

Key Responsibilities

  • Oversee admissions, discharges, and billing processes with accuracy and empathy.
  • Manage patient data integrity and compliance with healthcare regulations.
  • Supervise and coach the patient admin team to deliver excellence in service.
  • Collaborate across departments to streamline processes and enhance patient satisfaction.
  • Drive revenue accuracy and timely DNYB resolution in line with hospital benchmarks.

Requirements

  • Bachelor’s degree in Healthcare Administration, Business Management, or related field.
  • Minimum 35 years experience in hospital administration or healthcare operations.
  • Proven understanding of funder rules, authorisations, and billing procedures.
  • Proficiency in Health Management Information Systems (HMIS) and MS Office.
  • Strong leadership, communication, and analytical skills.

Qualifications

No qualifications mentioned.

Salary & Benefits

Salary details not provided.

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Healthcare / nursing Jobs in South Africa

The healthcare industry is a vital sector in South Africa, with a growing demand for skilled professionals to cater to the country’s increasing population and aging demographic. Generally, job seekers in this field can expect a dynamic and rewarding career with opportunities for growth and development. However, the South African job market can be competitive, and it’s essential to have a clear understanding of what to expect.

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Typically, salaries for healthcare professionals in South Africa vary widely depending on factors such as experience, company size, and industry sector. Broadly speaking, entry-level positions tend to start within the range of R300 000 to R500 000 per annum, while senior roles can command salaries ranging from R800 000 to over R1 million per annum. However, these figures are only a general guide, and actual salaries may differ based on individual circumstances.

Common skills required for healthcare professionals in South Africa include strong communication and interpersonal skills, the ability to work under pressure, and excellent problem-solving and critical thinking abilities. Additionally, proficiency in Microsoft Office, electronic medical records, and patient data management systems is often expected. Many employers also place a strong emphasis on ongoing professional development, with training and certification programs available for both new entrants and experienced professionals.

The healthcare industry sector encompasses a wide range of roles, including nursing, clinical care, health administration, and research. Financial services sector hospitals, technology-enabled healthcare facilities, and non-profit organisations are just a few examples of the types of employers that commonly hire healthcare professionals. Manufacturing sector companies, government departments, and academic institutions also employ healthcare staff.

Career development opportunities for healthcare professionals in South Africa are numerous. Many organisations offer training programs, mentorship schemes, and career progression pathways to help employees develop their skills and expertise. With experience and additional education, healthcare professionals can move into leadership roles, become specialists, or pursue careers in education and research.


This information provides general career guidance. Actual salaries and requirements vary by employer.

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