Job Description
About the Role
We are seeking a highly skilled and experienced Hospitality Operations Manager to join our team in Ballito, who will be responsible for leading the hospitality business unit and driving revenue growth. The successful candidate will have a strong leadership presence, excellent planning and organisational capabilities, and a proven track record of delivering exceptional guest experiences.
Key Responsibilities
- Oversee daily operations of all hospitality areas managed
- Ensure smooth, efficient, and professional service delivery
- Manage staffing, scheduling, and operational readiness
- Maintain high standards of cleanliness, presentation, and service
- Deliver a premium, consistent, and memorable guest experience
- Handle customer feedback, complaints, and service recovery effectively
- Lead, develop, and manage the hospitality team
- Ensure cost control
- Oversee stock management, ordering, and shrinkage control
Requirements
- Matric required
- A relevant qualification in Hospitality Management, Business, or related field will be advantageous
- 5 years’ experience in hospitality or customer-facing environment with proven team- and operations management experience
- Experience in luxury industries preferred
- Excellent planning and organisational capabilities
Qualifications
- Formal education/certifications not specified
Salary & Benefits
- Not specified
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Catering / hospitality Jobs in KwaZulu-Natal
The catering and hospitality industry in KwaZulu-Natal is generally a vibrant sector, with many businesses operating in the region, often driven by tourism and local demand for food and beverage services. Typically, this industry is characterized by seasonal fluctuations, with peak periods during holidays and events, which can impact job availability and stability.
In terms of salary expectations, catering and hospitality roles can vary widely depending on factors such as experience, company size, and industry sector. While it’s difficult to provide a precise range, salaries for entry-level positions in this field are often generally between R15 000 and R25 000 per annum, with more senior or specialized roles commanding salaries ranging from R30 000 to R60 000 per annum or more. However, these figures are only a rough guide, and actual salaries may differ depending on individual circumstances.
Common skills for success in catering and hospitality roles include strong communication and interpersonal skills, attention to detail, ability to work well under pressure, and basic knowledge of food safety and sanitation procedures. Additionally, many employers place a high value on teamwork, adaptability, and the ability to multitask. Other useful skills may include proficiency in POS systems, inventory management, or social media marketing.
The catering and hospitality industry is diverse, with various sectors employing these roles, including financial services sector events, technology industry conferences, manufacturing sector functions, and tourism-related establishments. Many businesses in these industries also require staff for evening and weekend shifts, as well as flexibility to work on short notice.
For those looking to progress their careers in this field, opportunities exist for advancement to management or supervisory roles within existing companies, or even to start one’s own catering or hospitality business. Many organizations also provide training and development programs to enhance skills and knowledge, which can be beneficial for career progression.
This information provides general career guidance. Actual salaries and requirements vary by employer.
GO APPLY NOW
Safe & secure application process
Explore More Opportunities
Get Similar Job Alerts
Job Seeker Tip
Always customize your CV and cover letter for each job application. Generic applications are often ignored.
How to Apply
Click “GO APPLY NOW” to visit the company’s application page.
Follow their instructions carefully.
JVR Jobs connects you with employers – we don’t process applications directly.
Latest Job Opportunities
Pietermaritzburg: Junior Structural Revit Draughtsperson posted by Hire Resolve
We are seeking a motivated and enthusiastic individual to join our team as a Junior Structural Revit Draughtsperson in Pietermaritzburg.…
View JobPietermaritzburg: Junior Structural Revit Draughtsperson posted by Hire Resolve
We are seeking a motivated and enthusiastic individual to join our team as a Junior Structural Revit Draughtsperson in Pietermaritzburg.…
View JobPietermaritzburg: Civil Design Draughtsperson posted by Hire Resolve
We are seeking a motivated and talented Civil Design Draughtsperson to join our team in Pietermaritzburg. The ideal candidate will…
View JobPietermaritzburg: Civil Design Draughtsperson posted by Hire Resolve
We are seeking a motivated and talented Civil Design Draughtsperson to join our team in Pietermaritzburg. The ideal candidate will…
View JobEast London: Millwright posted by Hire Resolve
Our client is seeking a skilled Millwright to join their team in East London. Operating in the air conditioning and…
View JobEast London: Millwright posted by Hire Resolve
Our client is seeking a skilled Millwright to join their team in East London. Operating in the air conditioning and…
View Job
Browse Employers
Job Alerts