• Accurately prepare, process, and submit warranty claims to manufacturers
• Verify and cost job cards, labour, and parts according to OEM standards
• Track claim rejections and resubmit with necessary corrections
• Maintain accurate records and ensure compliance with dealership and OEM requirements
• Liaise with service advisors, technicians, and management to resolve costing or claim issues
• Assist in reconciling payments and preparing monthly warranty reports

Requirements:

• Minimum 2–3 years’ experience as a Warranty or Costing Clerk in the automotive industry
• Knowledge of OEM warranty procedures and dealership systems (e.g., Kerridge, Automate, Evolve)
• Strong numerical skills and attention to detail
• Excellent administrative and organisational abilities
• Ability to work under pressure and meet deadlines