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Cape Town: Account Manager posted by Hire Resolve

Cape Town: Account Manager posted by Hire Resolve

Posted on 2025-08-31 00:00:00

Employer Hire Resolve
Category Other IT/Computer
Location Western Cape  / Cape Town

Job Summary

An ICT (Information and Communications Technology) company specializing in providing technical support, infrastructure services, and cabling & networking solutions, is seeking an Account Manager who will drive business growth by managing and expanding relationships with clients in both the government and private sectors.

Responsibilities: 

  • Client Relationship Management: Build and maintain strong relationships with government and private sector clients, serving as their primary point of contact. Regularly meet with clients to understand their business needs and propose suitable Diopoint solutions.

  • Sales and Business Development: Drive sales growth by identifying and closing new business opportunities. Develop and execute account strategies to meet sales targets, promoting all Diopoint services (Data Protection, Servers, Storage, HCI, Cloud, Backup, Microsoft Services, and Support Services). Collaborate with technical teams to develop and deliver tailored proposals.

  • Account Growth and Retention: Expand service offerings within existing accounts through upsell and cross-sell opportunities. Ensure high customer satisfaction to secure long-term partnerships and conduct regular client reviews to identify additional needs.

  • Market and Sector Focus: Develop a deep understanding of government and private sector landscapes, staying informed about industry trends and procurement processes. Tailor sales strategies to align with each sector’s unique requirements.

  • Reporting and Analytics: Track and report on sales performance, pipeline status, and account growth metrics. Maintain accurate CRM records and provide regular updates to the Sales Manager on account activities and market insights.

  • Collaboration and Teamwork: Work closely with technical and operational teams to ensure seamless service delivery. Participate in cross-functional meetings to align sales and delivery objectives and support marketing initiatives to increase brand awareness.


Minimum Requirements:

  • Education: Bachelors Degree in Business Administration, Marketing, Information Technology, or a related field. Sales or account management certification is an advantage.

  • Experience:

    • 8-10 years of IT Technical Sales experience, with an emphasis on ICT Client Services (end-user devices, boardroom equipment, end-user resources, etc.).

    • 6-8 years of extensive Account Management and Sales experience in the Public Sector within the ICT industry.

    • Proven business development experience and a track record of success in managing government and private sector accounts.

    • Strong understanding of IT infrastructure and services, including Data Protection, Servers, Storage, HCI, Cloud, and Microsoft solutions.

  • Competencies:

    • Self-starter with highly developed interpersonal, decisive, and results-oriented skills.

    • Excellent written, verbal, and presentation skills (fluent in English).

    • Exceptional analytical skills for determining client requirements.

    • Ability to work well under pressure, commit to deadlines, and work both independently and as part of a team.

    • Excellent people skills, intuitive to customer business needs, and strong customer service abilities.

    • Basic accounting and/or technical knowledge; strong ICT knowledge specific to Client Services.

    • Excellent understanding of Government supply chain processes and the tender/bid process.

    • Strong sales and negotiation skills and excellent relationship-building and communication abilities.

    • In-depth knowledge of IT products and services, particularly Diopoints offerings, and the ability to identify customer needs and align solutions effectively.

    • Proficiency in CRM tools and sales analytics.

    • Strong business acumen, compliance adherence, and organizational skills.

View Job  Kempton Park: Senior Maintenance Technician posted by Hire Resolve


Benefits:

  • Competitive salary based on experience (salary can potentially be more based on experience/skills)

IF you meet the above requirements and want to make a career-changing move, apply today by emailing your CV to *****@*****.co.za

You can also connect with Daniel on LinkedIn or contact Hire Resolve
If you meet the above requirements we will contact you within 3 working days

Click Go Apply to apply online!

Get Similar Job Alerts
Enter your WhatsApp number (e.g., +27740908132)
You'll receive alerts for new jobs in Cape Town, Western Cape


More jobs in Cape Town




More jobs in Western Cape




Browse Other IT/Computer Jobs




Browse Hire Resolve Jobs



Apply directly for this position. Please read all instructions carefully.

We do not process job applications; we simply aggregate and display job listings.

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Posted in Jobs in Cape Peninsula, Jobs in Cape Town, Jobs in South Africa, Jobs in Western Cape
Tagged , ,

More Jobs in Your Area

Cape Town: Account Manager posted by Hire Resolve

Cape Town: Account Manager posted by Hire Resolve

Posted on 2025-08-31 00:00:00

Employer Hire Resolve
Category Other IT/Computer
Location Western Cape  / Cape Town

Job Summary

An ICT (Information and Communications Technology) company specializing in providing technical support, infrastructure services, and cabling & networking solutions, is seeking an Account Manager who will drive business growth by managing and expanding relationships with clients in both the government and private sectors.

Responsibilities: 

  • Client Relationship Management: Build and maintain strong relationships with government and private sector clients, serving as their primary point of contact. Regularly meet with clients to understand their business needs and propose suitable Diopoint solutions.

  • Sales and Business Development: Drive sales growth by identifying and closing new business opportunities. Develop and execute account strategies to meet sales targets, promoting all Diopoint services (Data Protection, Servers, Storage, HCI, Cloud, Backup, Microsoft Services, and Support Services). Collaborate with technical teams to develop and deliver tailored proposals.

  • Account Growth and Retention: Expand service offerings within existing accounts through upsell and cross-sell opportunities. Ensure high customer satisfaction to secure long-term partnerships and conduct regular client reviews to identify additional needs.

  • Market and Sector Focus: Develop a deep understanding of government and private sector landscapes, staying informed about industry trends and procurement processes. Tailor sales strategies to align with each sector’s unique requirements.

  • Reporting and Analytics: Track and report on sales performance, pipeline status, and account growth metrics. Maintain accurate CRM records and provide regular updates to the Sales Manager on account activities and market insights.

  • Collaboration and Teamwork: Work closely with technical and operational teams to ensure seamless service delivery. Participate in cross-functional meetings to align sales and delivery objectives and support marketing initiatives to increase brand awareness.


Minimum Requirements:

  • Education: Bachelors Degree in Business Administration, Marketing, Information Technology, or a related field. Sales or account management certification is an advantage.

  • Experience:

    • 8-10 years of IT Technical Sales experience, with an emphasis on ICT Client Services (end-user devices, boardroom equipment, end-user resources, etc.).

    • 6-8 years of extensive Account Management and Sales experience in the Public Sector within the ICT industry.

    • Proven business development experience and a track record of success in managing government and private sector accounts.

    • Strong understanding of IT infrastructure and services, including Data Protection, Servers, Storage, HCI, Cloud, and Microsoft solutions.

  • Competencies:

    • Self-starter with highly developed interpersonal, decisive, and results-oriented skills.

    • Excellent written, verbal, and presentation skills (fluent in English).

    • Exceptional analytical skills for determining client requirements.

    • Ability to work well under pressure, commit to deadlines, and work both independently and as part of a team.

    • Excellent people skills, intuitive to customer business needs, and strong customer service abilities.

    • Basic accounting and/or technical knowledge; strong ICT knowledge specific to Client Services.

    • Excellent understanding of Government supply chain processes and the tender/bid process.

    • Strong sales and negotiation skills and excellent relationship-building and communication abilities.

    • In-depth knowledge of IT products and services, particularly Diopoints offerings, and the ability to identify customer needs and align solutions effectively.

    • Proficiency in CRM tools and sales analytics.

    • Strong business acumen, compliance adherence, and organizational skills.

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Benefits:

  • Competitive salary based on experience (salary can potentially be more based on experience/skills)

IF you meet the above requirements and want to make a career-changing move, apply today by emailing your CV to *****@*****.co.za

You can also connect with Daniel on LinkedIn or contact Hire Resolve
If you meet the above requirements we will contact you within 3 working days

Click Go Apply to apply online!

Get Similar Job Alerts
Enter your WhatsApp number (e.g., +27740908132)
You'll receive alerts for new jobs in Cape Town, Western Cape


More jobs in Cape Town




More jobs in Western Cape




Browse Other IT/Computer Jobs




Browse Hire Resolve Jobs



Apply directly for this position. Please read all instructions carefully.

We do not process job applications; we simply aggregate and display job listings.

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Share this to someone who needs a job:
Posted in Jobs in Cape Peninsula, Jobs in Cape Town, Jobs in South Africa, Jobs in Western Cape
Tagged , ,

More Jobs in Your Area

Cape Town: Account Manager posted by Hire Resolve

Cape Town: Account Manager posted by Hire Resolve

Posted on 2025-08-29 00:00:00

Employer Hire Resolve
Category Other Manufacturing
Location Western Cape  / Cape Town

Job Summary

Our client in the modular building solutions industry is looking for an Account Manager to join their team in Cape Town. The ideal candidate will hold a relevant marketing qualification and have a strong technical sales background, with proven experience in business development within industries such as construction, solar, or other technical fields.

Responsibilities:

  • Manage and grow existing client relationships

  • Identify new business opportunities

  • Promote and sell modular building solutions

  • Achieve sales targets and ensure customer satisfaction

  • Provide technical support and guidance to clients

  • Prepare and deliver proposals and quotations

  • Maintain accurate records of client interactions and transactions

Requirements:

  • Relevant tertiary qualification in Marketing

  • Proven experience in a technical sales or business development role

  • Strong communication and negotiation skills

  • Ability to work independently and manage a regional client base

  • Willingness to travel within the Northern Cape region

Benefits:

  • Salary: negotiable.

Contact Hire Resolve for your next career-changing move.

Apply for this role today, contact Abigail King at Hire Resolve or on LinkedIn.

You can also visit the Hire Resolve website: hireresolve.us or email us your CV:  *****@*****.co.za

 

We will contact you telephonically in 3 days should you be suitable for this vacancy. If you are not suitable, we will put your CV on file and contact you regarding any future vacancies that arise.

Click Go Apply to apply online!

Get Similar Job Alerts
Enter your WhatsApp number (e.g., +27740908132)
You'll receive alerts for new jobs in Cape Town, Western Cape


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Share this to someone who needs a job:
Posted in Jobs in Cape Peninsula, Jobs in Cape Town, Jobs in South Africa, Jobs in Western Cape
Tagged ,

More Jobs in Your Area

Cape Town: Account Manager posted by Hire Resolve

Cape Town: Account Manager posted by Hire Resolve

Posted on 2025-08-29 00:00:00

Employer Hire Resolve
Category Other Management
Location Western Cape  / Cape Town

Job Summary

Job Title: Account Manager

Location: Cape Town, South Africa

Hire Resolve’s client is currently seeking an experienced and dynamic Account Manager to join their team in Cape Town. The Account Manager will be responsible for building and maintaining relationships with clients, ensuring client satisfaction, and achieving sales targets. The ideal candidate has strong interpersonal skills, a proactive approach, and a deep understanding of the sales process.

Responsibilities:

  • Foster and maintain strong relationships with existing clients to ensure client satisfaction and retention.
  • Act as the primary point of contact for all client inquiries, providing timely and accurate responses.
  • Identify new business opportunities within existing accounts and create cross-selling and upselling strategies to maximize revenue.
  • Develop and implement account plans, including setting sales targets and action plans.
  • Collaborate with the Sales team to identify potential leads and assist in the acquisition of new clients.
  • Conduct regular business reviews with key clients to identify growth opportunities and address any concerns or issues.
  • Work closely with the Operations and Customer Support teams to ensure seamless service delivery and resolve any client complaints or issues.
  • Monitor industry trends and competitors to stay up-to-date on market developments and identify potential business opportunities.
  • Prepare and deliver sales presentations, proposals, and contracts to key clients.
  • Utilize sales CRM systems to manage client interactions, document sales activities, and track progress towards sales targets.

Requirements:

  • Bachelor’s degree in Business Administration, Commerce, Engineering, or Law
  • 3-5 years of experience in account management or sales.
  • Previous experience within the industry is preferred.
  • Valid driver’s license
  • Proven experience as an Account Manager or similar role, preferably in a related industry.
  • Excellent communication and interpersonal skills.
  • Strong negotiation and persuasion abilities.
  • Ability to build and maintain long-term relationships with clients.
  • Self-motivated and driven to achieve sales targets.
  • Exceptional organizational and time-management skills.
  • Detail-oriented with the ability to work independently and in a team environment.
  • Strong problem-solving and decision-making skills.
  • Knowledge of sales principles and strategies.
  • Proficiency in using CRM software and Microsoft Office Suite.

Benefits:

  • Salary: negotiable
  • Family Leave (Maternity, Paternity)
View Job  Cape Town: Millwrights Jobs in the Netherlands – R1.1Mil – R880K posted by Hire Resolve

Contact Hire Resolve for you next career-changing move.

  • Salary: negotiable
  • Our client is offering a highly competitive salary for this role based on experience.
  • Apply for this role today, contact Alyssa Marson at Hire Resolve or on LinkedIn

You can also visit the Hire Resolve website: hireresolve.us or email us your CV: *****@*****.co.za

Click Go Apply to apply online!

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Cape Town: Account Manager posted by Hire Resolve

Cape Town: Account Manager posted by Hire Resolve

Posted on 2025-08-29 00:00:00

Employer Hire Resolve
Category Other IT/Computer
Location Western Cape  / Cape Town

Job Summary

Hire Resolve’s client is seeking an Accounts Manager who will drive business growth by managing and expanding relationships with clients in both the government and private sectors. The Account Manager will focus on promoting all the client’s services, including Data Protection (Backup), Servers, Storage, HCI, Cloud, Backup, and Microsoft Services, ensuring customer satisfaction, retention, and new business acquisition. 

Responsibilities:

Customer Relationship Management

  • Build and maintain strong relationships with clients in both government and private sectors.
  • Serve as the primary point of contact for client inquiries and escalations.
  • Regularly meet with clients to understand their business needs and propose suitable solutions from Diopoint’s portfolio.

Sales and Business Development

  • Drive sales growth by identifying and closing new business opportunities.
  • Develop and execute account strategies to meet sales targets.
  • Promote all Diopoint services, including Data Protection, Servers, Storage, HCI, Cloud, Backup, Microsoft Services, and Support Services.
  • Collaborate with technical teams to develop and deliver tailored proposals and solutions.

Account Growth and Retention

  • Expand service offerings within existing accounts by identifying upsell and cross-sell opportunities.
  • Ensure high levels of customer satisfaction to secure long-term partnerships.
  • Conduct regular reviews with clients to measure satisfaction and identify additional needs.

Market and Sector Focus

  • Develop a deep understanding of the government and private sector landscapes.
  • Stay informed about industry trends, government procurement processes, and private sector opportunities.
  • Tailor sales strategies to align with the unique requirements of each sector.

Reporting and Analytics

  • Track and report on sales performance, pipeline status, and account growth metrics.
  • Maintain accurate and up-to-date records in CRM systems.
  • Provide regular updates to the Sales Manager on account activities and market insights.

Collaboration and Teamwork

  • Work closely with technical and operational teams to ensure seamless service delivery.
  • Participate in cross-functional meetings to align sales and delivery objectives.
  • Support marketing initiatives to increase brand awareness and demand generation.


Minimum Requirements:

  • Bachelors Degree in Business Administration, Marketing, Information Technology, or a related field.
  • 8 – 10 years IT Technical Sales experience, with emphasis on ICT Client Services (End user devices, Boardroom equipment, end user resources etc).
  • 6 8 years Extensive Account Management and Sales Experience in the Public Sector within the ICT industry.
  • Business development experience.
  • Proven track record of success in managing government and private sector accounts.
  • Strong understanding of IT infrastructure and services, including Data Protection, Servers, Storage, HCI, Cloud, and Microsoft solutions.
  • Self-starter with highly developed interpersonal skills, decisive, and result-oriented.
  • Excellent written, verbal, and presentation skills.
  • Fluency in English.
  • Exceptional analytical skills for analysing and determining client requirements.
  • Ability to work well under pressure and commit to deadlines.
  • Excellent people skills and intuitive understanding of customers business needs.
  • Strong customer service and interpersonal skills for dealing with different types of customers and clients.
  • The ability to work independently and within a team.
  • Basic accounting and/or technical knowledge.
  • Excellent Understanding of Government supply chain processes and tender / bid process.
  • Must understand, appreciate, and follow company processes.
  • ICT knowledge Client Services specific.
  • Business acumen, compliance, and organising skills.
  • Strong sales and negotiation skills.
  • Excellent relationship-building and communication abilities.
  • In-depth knowledge of IT products and services, particularly Diopoints offerings.
  • Ability to identify customer needs and align solutions effectively.
  • Proficiency in CRM tools and sales analytics.

    • Desired Requirements

    • Certification in sales or account management (e.g., Sales Management, Key Account Management).
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    Benefits:

    • Competitive salary based on experience.

    IF you meet the above requirements and want to make a career-changing move, apply today by emailing your CV to *****@*****.co.za

    You can also connect with Daniel on LinkedIn or contact Hire Resolve
    If you meet the above requirements we will contact you within 3 working days

    Click Go Apply to apply online!

    Get Similar Job Alerts
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    You'll receive alerts for new jobs in Cape Town, Western Cape


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    Tagged , ,

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    Cape Town: Account Manager posted by Hire Resolve

    Cape Town: Account Manager posted by Hire Resolve

    Posted on 2025-08-29 00:00:00

    Employer Hire Resolve
    Category Other Sales/Marketing
    Location Western Cape  / Cape Town

    Job Summary

    An established IT company is seeking a highly driven and experienced Account Manager to join their team in Cape Town, Western Cape . This dynamic role focuses on expanding and managing relationships with both public and private sector clients. The successful candidate will promote a full range of services including Data Protection (Backup), Servers, Storage, HCI, Cloud, and Microsoft Services.

    This role is ideal for a candidate who thrives in both hunting for new business and farming existing accounts, and who is passionate about delivering strategic IT solutions tailored to client needs.

    Responsibilities: 

    • Serve as the main point of contact for client queries and escalations
    • Build and maintain strong, long-term client relationships
    • Conduct regular client meetings to assess needs and offer tailored solutions
    • Identify, pursue, and close new business opportunities
    • Promote Diopoints full suite of services across sectors
    • Collaborate with technical teams to deliver customised proposals
    • Identify upselling and cross-selling opportunities
    • Conduct client reviews to track satisfaction and future needs
    • Ensure excellent customer service to foster long-term partnerships
    • Understand government procurement and private sector trends
    • Align strategies with sector-specific needs and requirements
    • Maintain CRM records and provide regular reporting on account performance
    • Share insights and pipeline status with management
    • Partner with technical and operational teams for seamless service delivery
    • Support marketing initiatives and attend cross-functional meetings

     Requirements:

    • Bachelors degree in Business, Marketing, IT or a related field
    • Certifications in sales/account management are an advantage
    • 810 years of IT Technical Sales experience
    • 68 years of Account Management experience, particularly in the Public Sector
    • Strong knowledge of ICT Client Services, including End-User Devices and Boardroom Equipment
    • Proven track record in both private and government sector account management
    • Strong understanding of Data Protection, Servers, Storage, HCI, Cloud, and Microsoft Solutions
    • Excellent relationship-building, communication, and negotiation skills
    • Solid understanding of government tender and procurement processes
    • CRM proficiency and analytical mindset
    • Ability to work independently and collaboratively
    • Business acumen and compliance awareness

     

    How To Apply:

    • Contact Hire Resolve today for your next career-changing move
    • Our client is offering a highly competitive salary for this role based on experience.
    • Send your CV to: *****@*****.co.za or connect with Mischa Bornman via LinkedIn.
    • Alternatively, you can also contact me directly at Hire Resolve *****@*****.co.za
    • We will contact you telephonically in 3 days should you be suitable for this vacancy. If you are not suitable, we will put your CV on file and contact you regarding any future vacancies that arise.
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    Click Go Apply to apply online!

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