Job Description
About the Role
We are seeking an experienced Administrator and Operations Coordinator to join our team in Cape Town City Centre. The successful candidate will be responsible for providing administrative support, coordinating operations, and ensuring seamless customer experience. If you have a strong background in administration, excellent communication skills, and ability to work in a fast-paced environment, we encourage you to apply.
Key Responsibilities
- Attend to customer enquiries by telephone or online enquiry system
- Coordinate communication across service providers
- Prepare quotes and invoices, follow up on payment
- Liaise with medical aids where applicable
- Track equipment, manage maintenance & availability
- Support procurement and conduct stock takes
- Ensure mobile device connectivity and basic troubleshooting
- Maintain customer liaison, follow policies and ensure confidentiality
- Assist with social media marketing, posting ads, targeting and reporting
- Support ad strategy and social media presence
- Maintain filing systems
Requirements
- Matric or equivalent diploma
- Tertiary qualification in bookkeeping or business administration (Advantageous)
- 8 – 10 years of experience in a similar role
- Proficient in Microsoft Office (Excel, Outlook, Word)
- Sage One or similar ERP system experience
- Strong organisational, planning, time-management and communication skills
- Medical Aid Scheme billing experience – advantageous
- Customer-focused with strong problem-solving skills
- Ability to prioritise tasks and handle multiple responsibilities with minimal supervision
- Professional attitude with strict confidentiality standards
- Able to handle stress in a fast-paced environment
Qualifications
- None mentioned
Salary & Benefits
- R negotiable dependent on experience
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Admin / clerical / secretarial Jobs in Cape Town Region
The admin, clerical, and secretarial roles in Cape Town region are typically found across various industries, with the financial services sector often being a common employer. Generally, these positions require administrative support to ensure efficient office operations, communication, and record-keeping. Typically, individuals in this field work in a fast-paced environment, providing essential support to teams and organisations.
In terms of compensation, salaries for admin, clerical, and secretarial roles vary widely depending on factors such as experience, company size, industry sector, and level of seniority. Broadly speaking, common salary ranges for these positions range from R30 000 to R60 000 per annum, although it’s essential to note that actual salaries can differ significantly based on individual circumstances. For example, experienced professionals in larger organisations or those working in high-demand industries may earn higher salaries.
Common skills required for admin, clerical, and secretarial roles include proficiency in Microsoft Office applications, excellent communication and interpersonal skills, attention to detail, organisational abilities, time management, and adaptability. Additionally, having experience with HR systems, accounts payable, and inventory management can be beneficial in some instances. Typically, individuals in this field are expected to be highly organised, efficient, and able to work well under pressure.
These roles are commonly found in a range of industries, including financial services, technology, manufacturing, and healthcare. In the finance sector, for instance, administrative professionals may support investment teams or manage accounts payable and receivable. In the technology industry, they may provide technical support or assist with project coordination. Manufacturing organisations often require admin staff to handle logistics, inventory management, and order processing.
Career development opportunities for individuals in this field are generally good, with many graduates progressing into senior administrative roles or moving into related fields such as human resources, marketing, or business administration. With experience and additional training, admin professionals can advance to specialist positions, such as executive assistants, operations managers, or team leaders.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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