Job Description
About the Role
We are seeking a highly skilled and experienced Assistant Executive Housekeeper to join our team at a large hotel in Cape Town. As a key member of our housekeeping department, you will play a crucial role in ensuring exceptional guest experiences and maintaining high standards of cleanliness and hygiene. You will work closely with the Executive Housekeeper to manage day-to-day operations, supervise staff, and collaborate with other departments to deliver seamless service.
Key Responsibilities
- Support the executive housekeeper with managing the day-to-day operations within and related to the housekeeping department
- Supervise, train, and manage housekeeping staff schedule, ensuring high performance and motivation
- Conduct regular inspections to maintain quality, hygiene, and brand standards
- Monitor supplies and inventory, linen supplies, and housekeeping equipment
- Assist with the maintenance of the departmental budgets and cost efficiency
- Collaborate with all departments to ensure seamless operations and guest satisfaction
- Handle guest complaints and requests professionally and promptly
- Ensure guest rooms, public areas, and back-of-house areas are cleaned and maintained to the hotel’s standards
- Conduct regular inspections of guest rooms, public areas, and laundry facilities
- Assist to recruit, train, and evaluate housekeeping staff
- Ensure compliance with health and safety standards and hotel policies
- Maintain records related to staff performance, inventory usage, and housekeeping operations
- Assist with the facilitation of performance reviews and performance management as and when required
- Assist with investigation and disciplinary processes to ensure adherence to the company`s code of conduct
Requirements
- Recognized Hospitality and/ or related qualification preferred
- At least 2 – 3 years experience in a supervisory / leadership role within the housekeeping department of a 4 / 5-star hotel environment with a minimum of a 300-bedroom accommodation segment
- In Depth knowledge of housekeeping procedures, cleaning products, and health & safety regulations
Qualifications
No formal education or certifications are required for this position.
Salary & Benefits
Salary details will be discussed during the interview process.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Catering / hospitality Jobs in Western Cape
The Western Cape, with its stunning natural beauty and thriving economy, presents an exciting career landscape for those interested in the hospitality and catering industry. Typically, this sector is driven by tourism, offering a wide range of job opportunities across various establishments, from boutique hotels to fine dining restaurants.
Generally, salaries in the hospitality sector can vary widely depending on factors such as experience, company size, and industry sector. Typically, entry-level positions may fall within the range of R200 000 – R400 000 per annum, while more senior roles can command higher figures, often ranging from R500 000 to over R1 million per annum. However, it’s essential to note that these are broad estimates and actual salaries can differ significantly.
Common skills required for a career in hospitality include strong communication and interpersonal skills, the ability to work well under pressure, attention to detail, and excellent customer service skills. Additionally, knowledge of food safety and handling, basic first aid, and proficiency in Microsoft Office software are often considered essential. In more senior roles, management skills, financial acumen, and creativity may also be valued.
The Western Cape’s hospitality industry is often driven by the tourism sector, which encompasses various sub-sectors such as luxury resorts, boutique hotels, fine dining restaurants, and event management. Financial services, technology, and manufacturing are also common industries that employ catering staff. Generally, career progression in this field can involve moving from front-of-house to back-of-house roles, or transitioning into management positions.
For those seeking a career in hospitality, there are various opportunities for development and advancement. Common career paths include working as a sous chef, restaurant manager, or events coordinator, before potentially moving into general management or even entrepreneurship. With experience and the right skills, it’s possible to transition into related fields such as food writing, culinary arts instruction, or even entrepreneurial ventures in the hospitality sector.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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