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Cape Town Region: Tasting Room Assistant Manager

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Job Description

About the Role

The Tasting Room Assistant Manager role is an exciting opportunity for a motivated and customer-focused individual to join our team in the heart of Cape Town. As a key member of our tasting room team, you will be responsible for delivering exceptional customer experiences, driving sales, and maintaining the highest standards of service.

Key Responsibilities

  • Provide outstanding customer service, ensuring every guest has an unforgettable experience
  • Develop and execute sales strategies to drive revenue growth and increase customer loyalty
  • Taste and present wine offerings with confidence and authority
  • Maintain accurate stock levels through regular stock takes and cash ups
  • Consult with the management team to optimize inventory and minimize waste

Requirements

  • Previous experience in a tasting room, hospitality, or retail environment
  • Supervisory or team leadership experience preferred
  • Strong sales ability with a customer-first mindset
  • Knowledge of wine will be an advantageous
  • Excellent communication and interpersonal skills
  • Well organised with strong attention to detail
  • Ability to work weekends and public holidays

Qualifications

  • None specified

Salary & Benefits

  • Not mentioned

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Catering / hospitality Jobs in Western Cape

The Western Cape, with its stunning natural beauty and thriving economy, presents an exciting career landscape for those interested in the hospitality and catering industry. Typically, this sector is driven by tourism, offering a wide range of job opportunities across various establishments, from boutique hotels to fine dining restaurants.

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Generally, salaries in the hospitality sector can vary widely depending on factors such as experience, company size, and industry sector. Typically, entry-level positions may fall within the range of R200 000 – R400 000 per annum, while more senior roles can command higher figures, often ranging from R500 000 to over R1 million per annum. However, it’s essential to note that these are broad estimates and actual salaries can differ significantly.

Common skills required for a career in hospitality include strong communication and interpersonal skills, the ability to work well under pressure, attention to detail, and excellent customer service skills. Additionally, knowledge of food safety and handling, basic first aid, and proficiency in Microsoft Office software are often considered essential. In more senior roles, management skills, financial acumen, and creativity may also be valued.

The Western Cape’s hospitality industry is often driven by the tourism sector, which encompasses various sub-sectors such as luxury resorts, boutique hotels, fine dining restaurants, and event management. Financial services, technology, and manufacturing are also common industries that employ catering staff. Generally, career progression in this field can involve moving from front-of-house to back-of-house roles, or transitioning into management positions.

For those seeking a career in hospitality, there are various opportunities for development and advancement. Common career paths include working as a sous chef, restaurant manager, or events coordinator, before potentially moving into general management or even entrepreneurship. With experience and the right skills, it’s possible to transition into related fields such as food writing, culinary arts instruction, or even entrepreneurial ventures in the hospitality sector.


This information provides general career guidance. Actual salaries and requirements vary by employer.

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