Cape Town: Sales & Project Representative – Cape Town posted by Pro Tem

About the Role

We are seeking a highly motivated Sales & Project Representative to join our team in Cape Town. As a key member of our sales and project management team, you will be responsible for identifying and pursuing new business opportunities, maintaining relationships with existing clients, and promoting our full range of signage products and services.

Key Responsibilities

• Identify and pursue new business opportunities within target markets (retail, corporate, property, construction, etc.)
• Maintain and grow relationships with existing clients to maximise repeat business
• Conduct client meetings, site visits, and needs assessments
• Promote the company’s full range of signage products and services
• Client Consultation & Solution Selling: understand client branding, budget, timelines, and installation requirements; recommend appropriate signage solutions (materials, finishes, illumination, installation methods); advise clients on feasibility, compliance, and production constraints
• Internal Coordination: liaise with project coordinators, designers, production and installation teams; resolve client queries or changes during the project lifecycle; communicate variations and ensure approval for additional costs
• Quoting & Costing: prepare accurate quotations based on materials, labour, installation requirements, logistics, subcontractor costs; work closely with production, fabrication, printing, and installation teams to ensure cost accuracy
• Order Processing & Project Handover: convert accepted quotations into sales orders; ensure all client specifications, artwork, and approvals are obtained; conduct a clear handover to project coordination / production teams
• Sales Administration & CRM Management: maintain accurate records of leads, quotations, orders, and client interactions; update CRM and sales pipelines regularly; prepare sales reports as required
• After-Sales Support: follow up post-installation to ensure client satisfaction; address snags or concerns in coordination with operations; identify opportunities for upselling or repeat business
• Compliance & Brand Representation: ensure all sales activities align with company policies and values; represent the company professionally at all times; maintain knowledge of signage regulations, health & safety compliance

Requirements

• Matric (minimum)
• Relevant sales or business qualification (advantage)
• Proven sales experience (preferably in signage, printing, manufacturing, construction, branding or related industries)
• Valid drivers licence and willingness to travel for client visits

Physical Requirements

• Ability to sit for extended periods while performing computer-based work
• Ability to stand and move around the office and factory environment as required
• Ability to occasionally lift and carry light office items or documents (up to 10 kg)
• Visual ability to work accurately with detailed financial and project information
• Manual dexterity to operate office equipment (computer, printer, telephone)
• Ability to hear and respond to telephone calls and in-person communication
• Ability to work in a production environment with moderate noise levels
• Ability to comply with health and safety requirements, including use of PPE when entering factory areas

Skills & Competencies

• Understanding of signage products, materials, and production processes (advantage)
• Ability to read basic drawings, specifications, and measurements
• Strong costing and numerical ability
• Strong communication and negotiation skills
• Client-focused and solutions-driven
• Detail-oriented with strong follow-through
• Ability to work under pressure and meet deadlines

Performance Indicators

• Monthly and quarterly sales targets achieved
• Gross profit margin per job
• Quotation conversion rate
• New clients acquired
• Repeat business percentage
• Accuracy of quotations (minimal cost overruns)
• Client satisfaction and retention
• CRM accuracy and reporting compliance