Cape Town: Senior Experienced Inbound Consultants posted by Kendrick Recruitment

Senior Experienced Inbound Consultant Inbound B2B DMC, Cape Town

Kendrick Recruitment is seeking a highly skilled Senior Experienced Inbound Consultant to join a leading inbound B2B Destination Management Company in Cape Town. This role is ideal for a professional with extensive inbound experience and in-depth knowledge of destinations and travel products.

Key Responsibilities:

• Manage client files from start to finish, ensuring seamless service without handover to operational teams.

• Provide expert advice on destinations, travel products, and itineraries to clients.

• Maintain strong relationships with suppliers and partners to ensure smooth operations.

• Handle client enquiries, resolve issues, and ensure a high level of customer satisfaction.

• Prepare accurate documentation and reports for clients and internal purposes.

• Utilise company systems, including Tourplan, for bookings, reporting, and administration.

• Mentor and support junior and intermediate team members where required.

Requirements:

• Minimum 58 years experience in inbound tourism or travel consultancy.

• First-hand knowledge of destinations and travel products.

• Strong organisational and administrative skills with attention to detail.

• Excellent communication and interpersonal skills.

• Ability to manage multiple client files independently.

• Professional, reliable, and proactive in problem-solving.

Training Provided:

• Tourplan software training and internal systems induction.

Salary: R25,000 R35,000 per month, negotiable depending on experience.

This is a unique opportunity for a seasoned inbound travel professional to take full ownership of client files and contribute to delivering exceptional travel experiences within a dynamic Cape Town-based DMC.