Centurion: Assistant Banquet Manager – 4* Hotel Centurion posted by Hospitality Exchange

About the Role

We are seeking a highly motivated and experienced Centurion: Assistant Banquet Manager to join our team at the 4* Hotel Centurion. As an integral part of our hospitality team, you will be responsible for ensuring the highest standards of service and operational control in our banquet department. If you have a passion for delivering exceptional guest experiences and have a strong background in banqueting and F&B, we would love to hear from you.

Key Responsibilities

• Supervise all conferences and assist with restaurant staff
• Meeting, greeting guests and ensuring smooth running of all conferences and events
• Liaise and co-ordinate on a daily basis with the Banqueting Coordinator
• Administration, control and operation of the conference staff
• Maximise sales and control costs in banqueting

Requirements

• Matric and any other tertiary courses beneficial to the position

• Hotel School Diploma (minimum 1 year diploma)

• Previous sound experience in Banqueting and F&B inclusive of 3- or 4-star service skills

• Knowledge of Nebula and Micros Point of Sale systems

• An exceptional eye to detail

• Experience in operational controls and the ability to implement controls according to the requirements

• Good knowledge of food and wines

• Ability to train staff and assist in skills development of personnel and leadership of all lounge staff

• Excellent communications skills relating to staff and guests

• Basic operational IR knowledge and practice

Qualifications

• Applicable NQ qualification will be an advantage

Salary & Benefits

• Salary details not specified in original job description, therefore skipped.

Assessment of Performance

• Timekeeping and appearance whilst on duty
• Quality of service which is given whilst you are on duty
• Speed and effective handling of guest requests / complaints and correspondence
• Quality of a personal touch whilst serving guests and answering the telephone
• Timous preparation of the conference rooms to ensure all requests are handled
• Ability to convert enquiries into guaranteed bookings
• Efficiency of the department and profitability of the department
• Assessment of issues relating to the specific job description given

Application Instructions

Please submit an updated CV in MS Word format, starting with your current role, along with a headshot taken in the last 6 months. Applicants must provide any additional information requested by Hospitality Exchange within 24 hours, including contactable referees being direct previous superiors, as consent to contact for references. Only South African Nationals are eligible.