Job Description
Position Overview:
Managing practices assigned to the Bureau Officer in accordance with the job functions as set out below.
Essential Job Functions:
Reconciliation of receipts and payments onto the VeriClaim system within two working days from receiving the documentation from all allocated practices.
Registering new Bureau practitioners on medical schemes websites.
Obtaining funder remittances on a regular basis from scheme websites.
Sending of monthly statements via the VeriClaim system to the patients, in accordance with each practices requirements.
Regular follow-up with medical schemes and patients regarding patient liability outstanding balances Follow Credit Control Cycle Standard Operating Procedure (SOP) and monthly action plan.
Professional and efficient handling of telephonic and email account enquiries from patients, practices and funds.
Effective management of each allocated practices age analysis to limit bad debt to within acceptable norms.
Ensure all practice policies and procedures are maintained and adhered to.
Maintaining confidentiality of client and other confidential information at all times.
Provide relevant and constant feedback (as per requirement of each practice) to each practice via system notes, emails and telephone calls.
Keep the Bureau Manager, In Field and Sales Consultants informed of all sensitive practice or procedural issues.
Maintaining a professional and positive attitude with clients and colleagues at all times.
Report any VeriClaim technical- and functional-related issues via the VeriClaim ticketing system.
Maintain a current working knowledge of all healthcare- related issues and regulations and of the VeriClaim system.
Skills and Functional Requirements:
Excellent organizational and time management skills.
Effective verbal and written communication skills.
Excellent telephone etiquette.
Deadline focused.
Analytical thinker.
Customer focused and ability to build and maintain good relationships with clients.
Problem solving ability.
Knowledge of the private medical schemes industry.
Expert knowledge of the VeriClaim system.
Working knowledge of Outlook, Word and Excel (MS Office Product Suite).
NOTE: This role specification is not intended to be all-inclusive. The employee may perform other related duties to meet the ongoing needs of the organisation.
About Other Medical Jobs in Gauteng
In Gauteng, the general job market trend for Other Medical positions is typically driven by an increasing demand for healthcare services, particularly in urban areas. This growth is often attributed to a growing population and an aging demographic, leading to a surge in medical tourism and specialized care needs.
When it comes to salaries for Other Medical professionals in Gauteng, it’s essential to note that compensation can vary widely depending on factors such as experience, company size, and industry sector. Generally, salaries tend to be higher in larger organizations or those in high-demand sectors, but even within smaller companies, salaries can still be competitive. Typically, salaries range from R400 000 to R700 000 per annum, with more senior roles or those in specialized fields potentially falling outside of this range.
Common skills required for Other Medical positions in Gauteng often include a strong foundation in medical sciences, excellent communication and interpersonal skills, the ability to work effectively in a team environment, and proficiency in relevant software applications. Many professionals in this field also possess advanced degrees or certifications, which can enhance job prospects and career advancement opportunities. Additionally, the ability to remain calm under pressure, think critically, and make sound judgments is essential for success in this role.
In terms of industry sectors, Other Medical professionals are often employed in financial services, technology industries, manufacturing sectors, and healthcare organizations. These sectors frequently require specialized care or expertise, making them attractive employers for medical professionals. While specific companies may not always be publicly disclosed as major recruiters, larger multinational corporations like Google and Microsoft often have a presence in these industries.
Career development opportunities for Other Medical professionals in Gauteng are generally excellent, with many individuals progressing to senior roles within their current organization or transitioning into leadership positions within healthcare organizations. With experience, advanced degrees, or certifications, professionals can explore specialized fields like medical research, policy development, or medical education, which offer greater autonomy and professional fulfillment.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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