Job Description
Position Overview:
Managing practices assigned to the Bureau Officer in accordance with the job functions as set out below.
Reports to:
Bureau Manager
Essential Job Functions:
Reconciliation of receipts and payments onto the VeriClaim system within two working
days from receiving the documentation from all allocated practices.
Registering new Bureau practitioners on medical schemes websites.
Obtaining funder remittances on a regular basis from scheme websites.
Sending of monthly statements via the VeriClaim system to the patients, in accordance
with each practices requirements.
Regular follow-up with medical schemes and patients regarding patient liability
outstanding balances Follow Credit Control Cycle Standard Operating Procedure (SOP)
and monthly action plan.
Professional and efficient handling of telephonic and email account enquiries from
patients, practices and funds.
Effective management of each allocated practices age analysis to limit bad debt to
within acceptable norms.
Ensure all practice policies and procedures are maintained and adhered to.
Maintaining confidentiality of client and other confidential information at all times.
Provide relevant and constant feedback (as per requirement of each practice) to each
practice via system notes, emails and telephone calls.
Keep the Bureau Manager, In Field and Sales Consultants informed of all sensitive
practice or procedural issues.
Maintaining a professional and positive attitude with clients and colleagues at all times.
Report any VeriClaim technical- and functional-related issues via the VeriClaim ticketing
system.
Maintain a current working knowledge of all healthcare- related issues and regulations
and of the VeriClaim system.
Skills and Functional Requirements:
Excellent organizational and time management skills.
Effective verbal and written communication skills.
Excellent telephone etiquette.
Deadline focused.
Analytical thinker.
Customer focused and ability to build and maintain good relationships with clients.
Problem solving ability.
Knowledge of the private medical schemes industry.
Expert knowledge of the VeriClaim system.
Working knowledge of Outlook, Word and Excel (MS Office Product Suite).
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Other IT/Computer Jobs in Gauteng
The IT and computer industry is one of the most dynamic and growing sectors in Gauteng, with a thriving job market that offers a wide range of opportunities for career advancement.
In terms of salary ranges, IT professionals in Gauteng can expect to earn anywhere from R800 000 per annum for junior positions to over R2 million for senior executives. The average salary for software engineers is around R1.5 million, while data analysts can earn between R900 000 and R1.2 million. With experience and skills, IT professionals in Gauteng can expect significant salary increases, with some roles offering bonuses and benefits that can increase their overall remuneration.
To succeed in the IT industry in Gauteng, candidates need to possess a range of key skills, including programming languages such as Java, Python, and C++, as well as experience with databases, cloud computing, and cybersecurity. Strong problem-solving skills, attention to detail, and excellent communication skills are also essential for success in this field. Additionally, knowledge of ITIL (Information Technology Infrastructure Library) and Agile methodologies can be highly valued by employers.
Several major companies and industries in Gauteng are currently hiring IT professionals, including technology firms such as Microsoft, IBM, and Oracle, as well as banks and financial institutions like Standard Bank and Nedbank. The finance industry is also a significant employer of IT staff, with roles ranging from software development to data analytics and cybersecurity.
Career growth opportunities are abundant in the IT industry in Gauteng, with many companies investing heavily in employee training and development programs. With experience and skills, IT professionals can move into senior leadership positions or start their own businesses, while also pursuing further education and certifications. The Johannesburg Stock Exchange (JSE) is also a significant employer of IT staff, with roles ranging from software development to data analytics and cybersecurity.
Overall, the IT industry in Gauteng offers a wide range of exciting career opportunities for job seekers with the right skills and experience. With salaries that are competitive with those offered by major companies globally, there has never been a better time to pursue a career in this dynamic and rapidly evolving field.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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