Job Description
Human Resources Manager RSC (Retail Support Centre) – STRICTLY EE ONLY.
Drive People Capability & Strategic HR Excellence
Are you a seasoned HR generalist with a passion for driving strategic change, fostering engagement, and building organizational excellence? Join our Retail Support Centre (RSC) as our Human Resources Manager, supporting the successful implementation of our HR strategy and helping us grow our people and our business.
Job Summary
The Human Resources Manager will deliver an effective and efficient generalist HR function, aligned to business and company goals. In this role, youll partner closely with leaders to execute HR strategy, create strong business partnerships, and drive people capability across the RSC.
Key Responsibilities
-
Managing Talent (15%)
- Support People Planning Review process (IDPs, Talent Development)
- Drive leadership programs and talent retention for middle management
-
Fostering Engagement (20%)
- Maintain, implement & update company policies, ensuring compliance
- Support managers in discipline & grievance processes
- Drive an engaging culture; analyze survey results & implement wellness programs
-
Building People Capability (20%)
- Oversee People Capability Cycle and development planning
- Implement creative solutions for people development
- Facilitate quality appraisals and reviews
-
Driving Organizational Effectiveness (15%)
- Advise on structural changes, performance management, job evaluation, and HR reporting
-
Business Partnering (20%)
- Build HR credibility with business leaders
- Collaborate with global HR partners for best practices
-
Other (10%)
- Drive HR-related projects & provide support across the RSC HR team
Who Youll Work With
Communicate and partner with senior leaders (CPO, RSC HR Director), Global HR Team, internal HR colleagues, external service providers, and labor lawyers.
Problem Solving & Influence
Solve strategic, complex business challenges; create new approaches where necessary. Use sound judgment for decisions on team development, ER, and organizational fairness.
Innovation & Supervision
Enhance and significantly modify HR processes. Supervise Facilities team (3 employees), including hiring, performance management, and indirect leadership.
Qualifications & Experience
- Bachelors degree in Human Resources, Industrial/Clinical Psychology, or related field
- Honors/Masters in Organizational Psychology or Social Sciences (preferred)
- 8-10 years in Human Resource Management, ideally in retail/FMCG or multi-outlet environments
- Exceptional communication, coaching, organizational and business partnering skills
- Proven track record in people leadership with high IQ & EQ
Work Environment
Office-based, typical working conditions.
Ready to drive HR excellence and build a workplace where people thrive? Apply now and become part of our dynamic RSC team!
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Food & Beverage Jobs in Kwazulu-Natal
In Kwazulu-Natal, South Africa, the food and beverage industry is a significant sector with a diverse range of job opportunities. Typically, this industry experiences steady growth due to the increasing demand for quality food products and services. However, it’s essential to note that economic fluctuations can impact the industry’s overall performance.
The salary range for food and beverage professionals in Kwazulu-Natal varies greatly depending on factors such as experience, company size, and industry sector. Generally, salaries tend to be higher in larger companies and those operating in more established sectors. However, it’s essential to keep in mind that actual salaries can differ significantly from these broad estimates. For instance, a recent graduate may expect a salary range of R30 000 to R50 000 per annum, while an experienced professional may earn between R60 000 to R120 000.
Common skills required for food and beverage roles include excellent communication and customer service skills, as well as the ability to work in a fast-paced environment. Other essential skills include inventory management, cash handling, and basic knowledge of food safety and hygiene standards. Proficiency in Microsoft Office software and experience with point-of-sale systems are also often beneficial.
The industry sectors that commonly employ food and beverage professionals include the tourism sector, restaurants and cafes, and manufacturing companies producing food products. These roles can range from entry-level positions to senior management roles, offering a wide range of career development opportunities. Typically, promotions occur within smaller businesses or those with a strong focus on employee growth.
In terms of career progression, food and beverage professionals in Kwazulu-Natal often pursue further education or training to enhance their skills and knowledge. Many also take advantage of mentorship programs or workshops offered by industry associations to stay up-to-date with the latest trends and best practices.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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