Johannesburg: Senior Site Branch Manager posted by OttoBauthentic

About the Role

OttoBauthentic, a leading independent fuel and convenience retail group in South Africa, is seeking an experienced Senior Site Branch Manager to support its national operations. This role forms part of an ongoing national talent pool for appointments as and when positions become available across all provinces.

Key Responsibilities

• Full accountability for end-to-end site operations across fuel, convenience retail, and QSR
• Ensure optimal site presentation, housekeeping, safety, and asset care
• Oversee stock control, ordering, reconciliation, and loss prevention

• Drive sales growth, margins, and profitability across all business streams
• Prepare and manage budgets, forecasts, and cost controls
• Analyze performance against targets and implement corrective actions

• Lead, manage, and develop large, diverse teams of between 40 and 80 staff per site
• Foster a high-performance, customer-focused culture
• Manage labour planning, performance reviews, training, and discipline where required

• Ensure consistently high service standards and customer satisfaction
• Handle customer complaints and implement service improvement initiatives
• Execute promotions and in-store marketing initiatives effectively

• Ensure compliance with company policies, statutory, SHEQ, fuel, and labour regulations
• Maintain audit readiness across operational, financial, and safety standards
• Ensure accurate administration, reporting, and system usage

• Leverage digital systems for stock management, reporting, and operational efficiency
• Identify and implement process improvements to enhance productivity and control

Requirements

• Proven management experience within fuel retail, convenience retail, and/or QSR environments
• Minimum 5 years experience in a senior retail management role
• Demonstrated ability to manage high-volume sites and large staff complements (4080 employees)
• Strong financial acumen and understanding of retail KPIs
• Excellent leadership, communication, and problem-solving skills
• Proficient in MS Office and retail operating systems
• Willingness to work flexible hours, including weekends and public holidays
• Valid drivers license
• Clear credit and criminal record

Qualifications

(No qualifications mentioned in the original job description)

Salary & Benefits

(No salary or benefits information mentioned in the original job description)

Important Notice

This is an ongoing national recruitment advert. Applications will be assessed and shortlisted as vacancies arise.