Menu Close

Durban: Support Specialist (AS400) – DURBAN

Job Description

About the Role

The Support Specialist (AS400) role provides first-line remote operational and technical support for incidents, service requests, and scheduled activities across business-critical distribution centre systems in a 24 x 7 environment.

Key Responsibilities

  • Log, prioritize, investigate, and manage incidents and service requests.
  • Troubleshoot and resolve issues within defined support boundaries.
  • Escalate unresolved incidents with complete supporting information.
  • Maintain ownership and provide regular communication through to resolution.
  • Execute operational tasks including reporting, backups, end-of-day processes, and system monitoring.
  • Support business continuity and escalate operational issues when required.
  • Provide first-line support, initial diagnosis, user assistance, monitoring, and incident triage for systems including but not limited to the following:
  • AS400
  • SAP S/4HANA, EWM, SAP Fiori and others
  • Azure Virtual Desktop (AVD)
  • Microsoft Office 365
  • Desktop and warehouse technologies

Requirements

  • Matric
  • IT Diploma/Degree or equivalent experience
  • Experience in an IT Service Desk or Application Support environment
  • Experience in a remote support role
  • SAP support exposure
  • Experience in a shift-based environment

Qualifications

  • None mentioned

Salary & Benefits

  • Not specified

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About IT / Computing / Software Jobs in eThekwini

In the eThekwini metropolitan area, the IT and computing industry is experiencing steady growth, driven by the city’s strong economy and increasing demand for digital solutions. This trend is often reflected in job listings, with a wide range of positions available across various sectors. As a result, individuals with expertise in this field are well-positioned to capitalize on opportunities.

The salary range for IT and computing professionals in eThekwini can vary widely, depending on factors such as experience, company size, and industry sector. Typically, entry-level positions may command salaries ranging from R400 000 to R600 000 per annum, while senior roles can exceed R1 million or more. However, these figures are only a rough guide, and actual salaries can differ significantly depending on individual circumstances.

Common skills for IT and computing professionals include proficiency in programming languages such as Java, Python, or C++, as well as experience with software development methodologies like Agile. Additionally, many roles require strong analytical and problem-solving skills, as well as the ability to communicate technical concepts effectively. Other important skills may include expertise in cloud computing, data analytics, or cybersecurity.

The IT and computing industry is often found in various sectors, including financial services, technology, manufacturing, and healthcare. These industries frequently post job openings for software developers, IT project managers, and other specialized roles. While these opportunities can be found across a range of companies, some well-known multinationals like Google and Microsoft also have a presence in eThekwini.

For those looking to advance their careers, there are many development opportunities available within the industry. Common career progression paths include moving from a junior developer role to a senior software engineer, or transitioning into a leadership position as an IT manager or director. Additionally, certifications like CompTIA A+ or ITIL Foundation can provide valuable skills and enhance employability. By developing these skills and staying up-to-date with industry trends, individuals in the eThekwini IT sector can build successful careers and capitalize on opportunities for growth and advancement.


This information provides general career guidance. Actual salaries and requirements vary by employer.



GO APPLY NOW

Safe & secure application process


Get Job Alerts

Never miss a job! Get daily alerts matching your preferences.

📧 Why Subscribe?

  • Get notified instantly when new jobs match your criteria
  • No registration required - just your email
  • Daily digest of relevant opportunities
  • Free forever - never miss your dream job
  • Unsubscribe anytime with one click
We'll never share your email with anyone
Leave blank for all locations
We'll send you a daily summary of new matching jobs
🔒 Privacy Guaranteed
Your email is safe with us. We only send job alerts and never spam. Unsubscribe anytime with one click. No registration, no account required.


Jobseeker Tip

Apply early, keep your CV ready, and search using both job title and location. Example: Admin Johannesburg.

Interview tips

How to Apply

Click “GO APPLY NOW” to visit the company’s application page.
Follow their instructions carefully.

JVR Jobs connects you with employers – we don’t process applications directly.

Browse Employers

View All

Job Alerts


Share this to someone who needs a job:
Posted in Jobs in Durban, Jobs in Durban Area, Jobs in eThekwini

More Jobs in Your Area