Durbanville: Debtors Manager (Transport)

KEY RESPONSIBILITIES: Manage and oversee the full debtors/accounts receivable function, including invoicing, allocations, collections, and reconciliations Ensure accurate and timeous invoicing in line with transport contracts, rate cards, PODs, SLAs, and supporting documentation Monitor debtor age analysis and actively manage overdue accounts to reduce debtor days and bad debt exposure Implement, maintain, and enforce credit control policies and procedures Assess customer creditworthiness, recommend credit limits, and manage ongoing credit risk Liaise with operations, claims, and finance teams to resolve invoicing disputes and outstanding PODs efficiently Prepare monthly debtors reports, cash flow forecasts, and management dashboards Manage escalations, payment arrangements, and legal handovers where required Maintain strong professional client relationships while enforcing payment terms Lead, supervise, and manage the debtors team, including workload allocation and performance monitoring Conduct performance reviews, coaching, and development plans for team members Manage attendance, leave, disciplinary matters, and compliance with labour legislation and company HR policies Participate in recruitment, onboarding, and training of new team members Identify and implement process improvements to enhance efficiency, automation, and internal controls Ensure compliance with POPIA, internal controls, and financial governance standard REQUIREMENTS: Matric (essential) Bachelors degree in Accounting, Finance, Business Administration, or a related field Minimum of 5 years experience in a debtors or accounts receivable management role Transport / logistics industry experience (advantageous) Proven experience managing and leading a team Strong understanding of credit management, debt collection, and accounts receivable processes Proficiency in accounting systems such as Sage, Pastel, SAP, or similar Advanced Excel skills for reporting, analysis, and forecasting Knowledge of South African labour legislation (advantageous) Strong communication, negotiation, and conflict-resolution skills High attention to detail with excellent organisational and time-management abilities *ONLY SHORTLISTED CANDIDATES WILL BE CONTACTED*