Job Description
About the Role
We are seeking an experienced and self-driven District Branch Manager to lead our East London Division. The ideal candidate will have a strong background in Funeral Insurance, excellent communication skills, and the ability to work effectively with technology.
Key Responsibilities
- Appoint and manage a team of selected Sales Managers with experience as per the requirements of the company.
- Plan and execute marketing strategies and tactics.
- Achieve the minimum performance criteria agreed upon in terms of the recruitment of Sales Managers, Agents, policy sales and retention ratios.
- Manage poor performance and implement processes to achieve targets set per district.
- Render services timeously, having due regard to the nature of such services, ensuring no breaches or failures to comply with any law, including FAIS, the Long-Term Insurance Act and any applicable data privacy legislation.
- Meet regularly with the Executive Sales and National Manager: Sales for purposes of discussing, monitoring, and measuring the performance of the Sales Network under your management.
- Assist Sales Managers to open private facilities and manage the relationship with the designated person at the private facility.
- Manage daily business operations to ensure that all administration issues are met daily.
- Ensure that all Salespeople under the District Branch Manager receive the necessary training, possess the relevant knowledge, competency, and proficiency to advise clients appropriately.
- Debt Control and Management of negative movements on commission statements.
- Compile weekly reports.
Requirements
- Grade 12 or similar qualification is essential.
- Minimum of 4 years’ proven work experience Funeral Insurance.
- Excellent written and verbal communication skills in English is essential.
- Admin office work and Customer Service experience.
- Computer proficiency to work effectively with certain assessment tools or software.
- Experience with MS Office, especially Excel, Word and Outlook are required.
- Must have a minimum typing speed of 25 words per minute.
Qualifications
No formal education or certifications mentioned.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Admin / clerical / secretarial Jobs in Buffalo City
In Buffalo City, the administrative sector is a significant contributor to the local economy, with many industries requiring skilled clerical staff to manage their day-to-day operations. Typically, these roles involve providing high-quality support services to teams and managers, ensuring efficient workflow and effective communication.
Generally, salaries for admin/clerical/secretarial positions in Buffalo City are moderate, ranging from R400 000 to R700 000 per annum, depending on factors such as experience, company size, and industry sector. Experience is a significant factor, with more senior roles commanding higher salaries. Additionally, companies operating in the financial services sector or technology industry may offer slightly higher salaries due to the nature of their work. However, it’s essential to note that these figures are broad estimates and actual salaries can vary significantly.
Common skills required for administrative roles include proficiency in Microsoft Office Suite (Word, Excel, PowerPoint), strong communication and interpersonal skills, attention to detail, organisational abilities, and a basic understanding of data management principles. In some cases, knowledge of specific software applications such as CRM systems or accounting packages may be beneficial. Typically, administrative staff also need to be adaptable and flexible in their work, with the ability to multitask and prioritise tasks effectively.
Buffalo City is home to several industries that commonly employ admin/clerical/secretarial staff, including financial services sector, technology industry, manufacturing sector, and public sector organisations. These roles often involve working as part of a team, supporting senior managers or team leaders, and ensuring seamless day-to-day operations. In terms of career development, administrative staff can expect opportunities for progression into supervisory or management roles within the organisation, or transition to other fields such as human resources or training and development.
Overall, careers in admin/clerical/secretarial roles offer a stable and rewarding path for those interested in working behind the scenes to support business success. With the right skills and experience, administrative staff can look forward to a range of opportunities for growth and development within their organisation, as well as potential career advancement into other fields.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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