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East London: Front of House / Junior Bookkeeper posted by Profile Personnel

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Job Description

Our client in the hospitality industry, located in the Amatola Coastal region, is seeking a reliable and detail-oriented Front of House / Junior Bookkeeper to join their team. This role combines front-of-house responsibilities with junior bookkeeping duties and is ideal for someone who enjoys working with people while maintaining strong financial and administrative control.

The successful candidate must be comfortable working hospitality hours and be adaptable to a dynamic environment.

Key Responsibilities:

Front of House & Guest Services

  • Managing guest reservations and bookings
  • Handling guest enquiries (in person, telephonic, and email)
  • Welcoming guests and ensuring a high standard of customer service
  • Assisting with check-ins, check-outs, and general front-desk duties

Payments & Administration

  • Processing guest payments accurately
  • Reconciling daily takings and payment records
  • Assisting with invoicing and receipts
  • Maintaining organised records and filing systems

Junior Bookkeeping Duties

  • Capturing financial transactions on Xero
  • Assisting with basic reconciliations
  • Supporting month-end administrative and bookkeeping processes
  • Liaising with management regarding financial queries

General Duties

  • Supporting the operational needs of the hospitality business
  • Assisting with ad hoc administrative and operational tasks as required

Requirements:

  • 23 years experience in a similar front-of-house and/or junior bookkeeping role
  • Working knowledge and hands-on experience with Xero
  • Strong attention to detail and organisational skills
  • Excellent communication and customer service skills
  • Ability to multitask and work under pressure
  • Willingness to work hospitality hours (Monday to Saturday)

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

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About Other Tourism/Hospitality Jobs in Eastern Cape

In the Eastern Cape, tourism and hospitality are significant contributors to the region’s economy, attracting visitors from both local and international destinations. This sector typically employs a diverse range of professionals, including skilled and unskilled staff, in various roles such as customer service, management, and operational support. As the industry continues to grow, job opportunities for career seekers with relevant experience and skills are becoming increasingly available.

Typically, salaries for tourism and hospitality jobs in Eastern Cape can vary widely depending on factors such as level of experience, company size, and industry sector. Generally, entry-level positions may fall within a salary range of R20 000 to R30 000 per annum, while more senior roles or those in larger organizations can command salaries ranging from R50 000 to R100 000 or more per annum. However, it is essential to note that these are broad estimates and actual salaries may differ significantly based on individual circumstances.

Common skills required for tourism and hospitality jobs include excellent communication and interpersonal skills, the ability to work well under pressure, and a strong focus on customer service. Other essential skills include basic computer literacy, problem-solving abilities, and the capacity to adapt to changing situations. In some roles, proficiency in local languages such as isiXhosa or English may be beneficial. Additionally, experience in the hospitality industry is often preferred for more senior positions.

Industry sectors commonly employing tourism and hospitality professionals include financial services sector, technology industry, manufacturing sector, and small business enterprises. These organizations often require staff with diverse skill sets to manage their operations effectively.

For career seekers looking to advance within this field, opportunities exist for professional development and growth. Typically, individuals can expect to progress through roles such as front-of-house staff, department heads, or even general managers, with the potential to transition into senior leadership positions. With experience and additional training, tourism and hospitality professionals can develop valuable skills that translate across industries, making them highly sought after in the job market.

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This information provides general career guidance. Actual salaries and requirements vary by employer.



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