Ermelo: Second In Charge – Ermelo Mall- Mpumalanga (3 Months Contract) posted by Signature Cosmetics

RESPONSIBILITIES Provide guidance, supervision and set an example for the team Develop and guide team members in selling techniques, product knowledge, operational standards, customer service and visual merchandising standards Ensure store is staffed according to agreed staffing schedules based on business requirements Create a welcoming, inspirational, and personalised experience for all customers Drive sales and turnover by motivating and inspiring the team members to achieve sales targets Ensure visual merchandising standards create a beautiful store experience Maintain a clean, neat, and tidy and fully replenished sales floor Ensure stock levels, stock losses and shrinkage are effectively managed Ensure all products are correctly priced with relevant Price stickers and /or signage Ensure that stock take, and cycle count variance reports are checked, variances are investigated, and stock shortages or unbalanced stock information is escalated to the Area Manager Ensure that point of sale and banking procedures are adhered to and raise any areas of concern with the Area Manager Ensure all store standards and operations policies and procedures are adhered to Effective execution of all operational activities within the store REQUIREMENTS matric, grade 12 or equivalent certificate A minimum of two years experience supervising a small team in a retail store A passion for cosmetics, retail, and customer service Knowledge of beauty and skincare products Strong customer service orientation A strong work ethic and hands-on attitude Sound leadership skills Ability to work a flexible schedule to meet operational needs Ability to schedule staff roaster and manage attendance Ability to plan and prioritize tasks Basic proficiency with email and Excel Good communication skills Ability to remain calm and pleasant in pressurised situations Ability to stand for long periods of time Ability to demonstrate and promote products Ability to create a buzz in your store that will motivate your team and encourage customers to come back and purchase more