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eThekwini: Security Guard – KZN Security Stores posted by Dis-Chem Pharmacies

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Job Description

About the Role

Dis-Chem Pharmacies in KZN is seeking a reliable and vigilant security guard to join our team. As a security guard, you will be responsible for creating a safe and secure environment for our assets, property, and staff by identifying signs of criminal activities or disorder and investigating disturbances while adhering to legislation relevant to the industry and best practice.

Key Responsibilities

  • Render a security service in terms of the Private Security Industry Regulations Act 56 of 2001 as amended for the Dis-Chem Group.
  • Be vigilant and alert of surroundings to identify suspicious activities and apprehend criminals or remove violators according to the legal authority invested in the industry and Dis-Chem standard operating procedures.
  • Conduct random patrols of the premises on a regularly basis to ensure optimal visibility and reduce risks.
  • Monitor and control access to the premises by documenting and regulating entrance into the site by vehicles or pedestrians access points to allow entry only to individuals with the correct authorization.
  • Investigate and report signs of damage or unlawful entry as it occurs to management and act accordingly in the best interest of protecting Dis-Chem assets.
  • Be clearly visible as far as reasonably possible as a deterrent to discourage criminal activities, prevent theft, damage, personal injury, and other dishonourable acts.
  • Maintain and complete all registers and occurrence books.
  • Cancel staff purchasers and goods declared.
  • Supervise and check refuse removal according to Dis-Chem standards.
  • Protect the property and assets of the business from all dishonest persons, action, or any acts of malicious behaviour that could result in the company suffering loss.
  • Be present at your post at all times when on duty.
  • Practice good customer service relations for all Dis-Chem internal and external customers.
  • Report any unusual or suspicious behaviour by staff, customer, or suppliers.
  • Opening and closing procedures – be present observant and vigilant at the opening and closing of the site.
  • Ensure that all doors and windows are locked at the end each day.
  • Ensure that all water taps turned off when applicable.
  • Do continuous personnel frisking and searches on a daily basis.
  • Do thorough and proper vehicle searches throughout the day.
  • Report any suspicious incidents verbally to management in detail with the submission of a written detailed report as soon as conveniently possible.
  • Contact policing and emergency authorities and make written or verbal reports to law enforcement officers when needed as legally required and in accordance with Dis-Chem procedures.
  • When problem situations or crisis arise, maintain observing surroundings and report to management on findings and/or changes in identified that intensify the situation.
  • After a crisis, report the incident to management, the police, or the appropriate authorities (such as the fire services in the case of a fire outbreak) with a detailed written report concerning the incident and your activities around the incident.
  • Monitor the alarm systems and/or video cameras and operate detecting/emergency equipment when needed.
  • When working during the night or alone (e.g., after hours), render on-going surveillance of the premises by patrolling the grounds and using closed-circuit camera monitoring or alarm systems to detect and investigate suspicious activities to ensure that only legal entrance to the premises is maintained.
  • In emergency situations, provide assistance and the emergency teams (e.g., alert first responders, clinic sisters, managers, etc.).
  • Maintain order during evacuation procedures and at assembly points by providing exact directions or decisive actions to ensure the safety of lives and property by preventing stampedes and breakdown of law and order or illegal entrance to the premises.
  • Offer on-going security advice and safety warnings and tips to ensure that all security and safety precautions are adhered to.
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Requirements

  • Grade 12 Matric or a Senior Certificate Grade C accreditation with PSIRA A general minimum exposure of at least 3 years in the retail industry, such as shopping malls and warehouses.
  • At least 1 year specific previous experience in a similar role is advantageous.

Qualifications

  • PSIRA registered.
  • Grade C PSIRA accreditation.
  • South African MIE, clear criminal and credit record.
  • Drivers license and own reliable transport and PDP when deployed as a driver.

Salary & Benefits

  • Market-related salary.
  • Kaelo Provident fund (PSSPF).

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Customer service / support Jobs in KwaZulu-Natal

In KwaZulu-Natal, the customer service and support industry is typically a growing sector, driven by the increasing need for effective communication and problem-solving skills in various sectors. As a result, this field offers a range of opportunities for individuals who are passionate about delivering exceptional service to clients and customers. Generally, career progression in this field can lead to more senior roles with greater responsibility and higher earning potential.

Typically, salaries for customer service and support professionals in KwaZulu-Natal fall within the broad range of R300 000 to R600 000 per annum, depending on factors such as experience, company size, industry sector, and specific job requirements. However, please note that these figures are general estimates and actual salaries can vary significantly.

Common skills required for customer service and support roles include excellent communication and interpersonal skills, problem-solving abilities, a strong work ethic, attention to detail, adaptability, and technical proficiency in tools such as CRM software or helpdesk platforms. Often, candidates with experience in sales, marketing, or human resources also possess valuable transferable skills that can be applied to these types of roles.

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Many industries commonly employ customer service and support professionals, including financial services sector, technology industry, manufacturing sector, and e-commerce companies. The demand for skilled customer-facing staff is high across various sectors, making this a versatile field with opportunities for growth.

Career development in customer service and support often involves progressing to more senior roles such as team leader or supervisor, where individuals can develop their leadership skills, mentor others, and contribute to the overall strategy of the organisation. Typically, employees in these roles have several years of experience under their belt, and may also have opportunities for career advancement into management positions or specialist roles within the company.


This information provides general career guidance. Actual salaries and requirements vary by employer.



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