Job Description
About the Role
We are seeking a highly skilled Broker Assistant to join our team at HandPicked Recruitment in Pretoria, Gauteng. As an integral part of our administration team, you will be responsible for providing exceptional support to our brokers and ensuring the smooth operation of our short-term insurance policies.
Key Responsibilities
- Handle daily administration for Commercial and Personal Lines Short-Term Insurance policies.
- Process policy amendments, renewals, and endorsements on Santam and Western systems.
- Prepare and compare insurance quotations.
- Compile and issue policy documentation and client advice records.
- Extract and verify accurate information from policy schedules for renewals.
- Capture and maintain client and policy data on the WICO CRM system.
- Assist with insurance certificates and other ad-hoc administrative requests.
- Provide telephonic support and assistance to clients where required.
- Ensure all administrative work is completed accurately and within deadlines.
- Maintain high levels of accuracy when comparing quotations and policy information.
Requirements
- 2+ years’ experience in Short-Term Insurance administration (Commercial and Personal Lines).
- Proven experience working on Santam and Western Mainframe systems.
- Strong administrative and organisational skills.
- Excellent numerical accuracy and strong attention to detail.
- Ability to work independently and manage workload under pressure.
- Experience with insurance policy renewals, endorsements, and quotations.
- Comfortable providing telephonic client service.
- Reliable high-speed internet connection (minimum 20MB Fibre line).
- Must be based in or near Pretoria, Gauteng.
Qualifications
None mentioned.
Salary & Benefits
Not specified.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Other Insurance Jobs in Gauteng
The Other Insurance (OI) industry is a significant sector in Gauteng, South Africa, offering a range of career opportunities for professionals with the right skills and experience. Typically, OI roles are in demand across various industries, including financial services, technology, and manufacturing, as companies seek to manage and mitigate risks associated with their operations.
Generally, OI specialists in Gauteng can expect salaries that vary widely depending on factors such as level of experience, company size, and industry sector. While broad salary ranges cannot be provided due to the variable nature of these factors, it is common for experienced OI professionals to earn between R600 000 and R1 200 000 per annum, while entry-level roles may start at around R300 000 to R500 000 per annum. However, salaries can fluctuate depending on individual circumstances.
Common skills required for OI roles in Gauteng include expertise in financial management, risk analysis, data interpretation, communication, and project management. Other essential skills often include proficiency in insurance software, analytical thinking, problem-solving, and the ability to work under pressure. Many OI professionals also hold relevant certifications or degrees in fields such as actuarial science, business administration, or economics.
The financial services sector is a significant employer of OI professionals in Gauteng, with other industries such as technology and manufacturing also commonly hiring for these roles. Other sectors that may employ OI specialists include healthcare, construction, and logistics. In terms of career development, many OI professionals in Gauteng progress to senior roles within their current organisations or move into related fields such as risk management, auditing, or claims handling.
For those seeking a career in OI, it is essential to develop a broad range of skills and experience, often through formal education and training. Many OI professionals in Gauteng have pursued certifications such as the Fellow of the Institute of Actuaries (FIA) or the Chartered Insurance Practitioner (CIP). Building strong relationships with clients, colleagues, and stakeholders is also crucial for success in this field.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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