Job Description
Senior Operational Risk Manager
A highly regarded investment and savings business is appointing a Senior Operational Risk Manager to take full ownership of its operational risk and compliance environment across investment and operational processes.
This is a hands-on, senior role reporting directly into the COO, with regular exposure to Exco, Risk and Audit Committees. The mandate is clear: embed a robust operational risk framework, strengthen regulatory compliance, and elevate risk culture across the business.
This role is not suited to generalist compliance managers or candidates outside the investment/savings space.
The technical brief (read this carefully):
You will be accountable for end-to-end operational risk management within an investment environment, including:
- Owning and embedding the Operational Risk Management Framework (RCSAs, KRIs, incident & loss event management, issue tracking)
- Managing regulatory compliance across POPIA, FAIS, FIC Act, CISCA, Pension Funds Act (incl. Reg 28 & Board Notices), FSCA conduct standards and related guidance
- Coordinating incident, breach and mandate deviation management, including root cause analysis, remediation and senior-level reporting
- Maintaining and governing the enterprise-wide risk register
- Preparing clear, decision-useful risk, compliance and governance reporting for Exco, Risk Committee, Audit Committee and Boards
- Leading operational risk input into audits, regulatory reviews and remediation initiatives
Key areas of exposure required:
- Reviewing investment management agreements (IMAs), fund documentation and service provider contracts from an operational risk and regulatory perspective (non-legal)
- Managing third-party, outsourcing and vendor risk, including operational due diligence on administrators, custodians, asset managers and technology providers
- Overseeing the policy environment – drafting, maintaining and embedding risk, compliance and governance policies
- Coordinating the FAIS compliance relationship, including Key Individuals, Representatives and ongoing FAIS obligations
- Designing and delivering staff compliance and risk training
- Actively promoting a strong risk culture, with the confidence to challenge senior stakeholders constructively
What will make you a fit (non-negotiable):
- Minimum 5 years’ experience within the investment and savings industry
(asset management, investment administration, pension fund administration or similar) - Demonstrated, practical experience applying:
- RCSAs
- Incident & breach management
- Control testing
- KRIs
- Solid, working knowledge of South African investment-related legislation and FSCA requirements
- Experience engaging confidently with senior management, Exco and governance committees
- Strong written and verbal reporting capability, this role lives in detail and insight
Qualifications:
- Relevant undergraduate degree (Law, Finance, Business or similar)
- Postgraduate qualification and/or professional certifications in risk, compliance or investments are advantageous
Candidates who meet the requirements are encouraged to apply directly to the vacancy.
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