Gauteng: Solutions Specialist – Gauteng posted by Bidvest Protea Coin

About the Role

The Solutions Specialist role at Bidvest Protea Coin is a critical position that drives innovation and enhances service delivery through the identification, testing, and integration of new security and technology solutions. This role requires a strong technical background, excellent communication skills, and the ability to work collaboratively with various teams.

Key Responsibilities

• Drive innovation by identifying, testing, and integrating new security and technology solutions.
• Evaluate supplier technologies, conduct proof-of-concept testing, and document findings and recommendations.
• Stay abreast of emerging technologies, market trends, and global standards to position Bidvest Protea Coin as a leader in technological solutions.
• Produce R&D reports and recommendations to support solution adoption, upgrades, and future technology strategies.
• Collaborate with Sales, Projects, and Operations teams to develop tailored security technology solutions for clients.
• Support project design phases by providing technical input, system architecture recommendations, and cost-effective solution options.
• Ensure seamless integration between various platforms and systems (hardware, software, analytics, and IoT-based technologies).
• Conduct site surveys as required, supporting sales and regional projects with on-site solution assessments.
• Lead the design and rollout of technical training and certification programmes for all Bidvest Protea Coin technicians and interns.
• Work closely with the Gijima Training Centre to equip and maintain a modern, fully functional learning environment.
• Develop “Train-the-Trainer” programmes in partnership with suppliers, ensuring internal trainers are accredited and capable of upskilling employees.
• Coordinate with HR, Service Managers, Regional Managers, and Projects to track training progress and certification compliance.
• Maintain alignment between training content, supplier product updates, and operational standards.
• Establish and maintain strong relationships with OEMs, distributors, and technology partners to secure support for testing, training, and product development.
• Manage supplier-led demonstrations, workshops, and technical sessions to expose teams to the latest innovations.
• Coordinate supplier participation in internal technology expos and exhibitions, working closely with Marketing to plan, host, and promote these events.
• Build long-term collaborative partnerships with key suppliers for product lifecycle support, co-branded training, and solution testing initiatives.
• Develop and maintain a solutions knowledge base, ensuring all lessons learned, best practices, and technical documentation are centrally stored and accessible.
• Contribute to the standardisation of installation methods, commissioning procedures, and technical specifications.
• Capture and share innovation case studies and project success stories internally to drive learning and engagement.
• Support continuous improvement initiatives by identifying gaps in technology deployment, recommending upgrades, and refining solution design templates.
• Support internal and external technology showcases, thought-leadership initiatives, and client demonstrations.
• Collaborate with the Marketing and Sales teams to promote Bidvest Protea Coin’s technology capabilities through exhibitions, expos, and digital channels.
• Contribute to sustainability and innovation roadmaps by exploring green technologies, energy-efficient systems, and smart security solutions.
• Assist in developing strategic frameworks for solution lifecycle management, including obsolescence planning and upgrade pathways.

Requirements

• Grade 12 or equivalent qualification
• Valid PSIRA registration
• Valid driver’s licence and own vehicle
• Tertiary qualification or diploma in the field of engineering (advantageous)
• 5 years or more experience in the technical field

Qualifications

• None mentioned in original job description.

Salary & Benefits

• No information available in original job description.