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Gauteng: Store Manager posted by GALXBOY

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Job Description

About the Role

As a Store Manager at GALXBOY, you will be responsible for overseeing daily operations at our store, ensuring that we provide exceptional customer service while meeting monthly sales goals. You will work closely with the team to develop business strategies, monitor inventory levels, and implement operational standards. As a key member of our management team, you will demonstrate outstanding leadership and interpersonal skills, and improve customer satisfaction through your actions.

Key Responsibilities

  • Undertake administrative tasks
  • Monitor inventory levels
  • Develop business strategies
  • Improve customer satisfaction
  • Meet monthly sales goals
  • Lead the sales team through example
  • Ensure meeting of personal and company sales targets
  • Conduct external market research and area analysis
  • Proactively report relevant information to various departments
  • Team Management:
  • Regular, ongoing meetings and training (with attendance registers)
  • Actively inform team on information received from OPS or Head office
  • Provide regular feedback and ensure all team members are well informed
  • Conduct performance appraisals accurately and timeously
  • Complete rosters and adhere to the staffing template
  • Inventory Management:
  • Minimise shrinkage and maintain accurate stock records in the POS system
  • Process all deliveries on the same day as receipt, including checking quantities to invoices, tagging, hanging, steaming and pricing product
  • Ensure stockroom is maintained and organized according to standards
  • Conduct weekly and monthly stock counts and stock takes accordingly
  • Operations Management:
  • Manage time and attendance
  • Follow and implement opening and closing procedures accordingly
  • Reconcile cash-up reports and conduct investigations timeously to alleviate company losses
  • Proactively manage controllable store expenses, stationery, refreshments, phone usage and cleaning products

Requirements

  • Matric (compulsory)
  • Relevant tertiary qualification is advantageous
  • A minimum of 3 years experience working in a retail environment in a managerial role
  • Strong leadership and customer management abilities
  • Customer service-oriented with in-depth knowledge of basic business management processes
  • Excellent communication and interpersonal skills
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Salary & Benefits

Not mentioned

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Retail / wholesale Jobs in South Africa

The retail and wholesale sectors in South Africa are experiencing steady growth, driven by the increasing demand for goods and services from a diverse consumer base. Typically, these industries offer stable employment opportunities with competitive salaries. However, job security can vary depending on factors such as economic performance and industry trends.

When it comes to salary ranges, it’s essential to note that compensation packages can differ significantly based on experience, company size, and industry sector. Generally, retail professionals in South Africa can expect a salary range of R400 000 to R600 000 per annum, with top performers earning upwards of R800 000 or more. However, these figures are subject to variation, and actual salaries may be lower or higher depending on individual circumstances.

In the retail and wholesale sectors, common skills in demand include excellent communication skills, a strong attention to detail, and ability to work well under pressure. Retail professionals typically require basic math skills, a good understanding of customer service principles, and proficiency in using point-of-sale systems. Additionally, knowledge of inventory management, supply chain logistics, and data analysis are often essential for success in these roles.

The retail and wholesale industries commonly employ staff across various sectors, including financial services, technology, manufacturing, and e-commerce. In the financial services sector, retail professionals may work as customer service representatives or help desk assistants, while those in the technology industry might support sales teams or manage online store operations. In manufacturing and e-commerce, roles often involve inventory management, logistics coordination, and supply chain optimization.

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Career progression opportunities in the retail and wholesale sectors are generally good, with many companies providing training and development programs to enhance skills and advance career prospects. Typically, staff may start as entry-level sales assistants or customer service representatives and progress to more senior roles such as team leaders, operations managers, or specialist advisors. With experience and industry knowledge, professionals can also consider transitioning into management or leadership positions within the company or exploring opportunities in related fields like business development or supply chain management.


This information provides general career guidance. Actual salaries and requirements vary by employer.



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