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Johannesburg: Supermarket Floor Frontline Supervisor – East Rand

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Job Description

About the Role

We are seeking an experienced and skilled Supermarket Floor Supervisor to join our client’s team in Johannesburg, East Rand. As a key member of the store floor management team, you will be responsible for overseeing daily operations, ensuring customer satisfaction, and driving sales growth.

Key Responsibilities

  • Supervise and coordinate floor staff, including cashiers, packers, and shelf packers
  • Ensure shelves are fully stocked, well merchandised, and correctly priced
  • Oversee fresh food departments, ensuring strict hygiene and food safety standards
  • Minimize shrinkage, and monitor expiry dates (FIFO)
  • Handle customer queries and resolve complaints professionally
  • Oversee cash handling, cash-ups, and front-end operations
  • Support daily store operations

Requirements

  • Matric (Grade 12)
  • 3–5 years’ experience in a retail food/supermarket environment
  • Reliable time management
  • Minimum 1–2 years supervisory experience
  • Strong leadership and communication skills
  • Honesty
  • Ability to work retail hours, weekends, and public holidays

Qualifications

  • None mentioned

Salary & Benefits

  • Market Related Depending on Experience: Negotiable

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Retail / wholesale Jobs in Gauteng

In Gauteng, the retail and wholesale sector is a significant contributor to the province’s economy, with many businesses operating across various industries such as clothing, homeware, electronics, and more. Typically, job seekers in this field can expect to find employment opportunities in companies that cater to diverse consumer needs, often with a strong focus on customer service and sales. Generally, roles in retail and wholesale require adaptability and flexibility, as the sector is known for its fast-paced and dynamic environment.

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When it comes to salary expectations, it’s common to find broad ranges across different levels of experience and company sizes. Typically, entry-level positions in retail and wholesale can range from around R15 000 to R30 000 per annum, while more senior roles may fall within the R50 000 to R80 000 per annum bracket. However, salaries can vary significantly depending on factors such as the specific industry sector, company size, and individual performance.

Common skills for retail and wholesale roles include excellent communication and interpersonal skills, ability to work well under pressure, and basic knowledge of inventory management and stock control. Other essential skills often required in this field include technical computer skills, problem-solving abilities, and an understanding of marketing principles. Typically, a degree or diploma in business, commerce, or a related field is preferred, although not always required.

The retail and wholesale sector encompasses various industries, including the financial services sector, technology industry, manufacturing sector, and more. These sectors often employ staff across different roles, such as sales representatives, logistics coordinators, and customer service specialists. Generally, companies in these industries value employees who can adapt to changing market conditions and demonstrate a strong work ethic.

For those interested in pursuing a career in retail or wholesale, there are various development opportunities available. Typically, on-the-job training and mentorship programs are offered to help staff gain valuable experience and skills. Many companies also invest in employee development initiatives, such as workshops, seminars, and internal training programs, to support the growth of their employees. Generally, career progression paths may involve moving into more senior roles or taking on specialized positions within a specific industry sector.

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This information provides general career guidance. Actual salaries and requirements vary by employer.



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