Job Description
About the Role
We are seeking an experienced Customer Supply Chain & Key Account Manager to join our team in Grabouw. As the primary point of contact for customer queries, orders, and service-related issues, you will be responsible for managing and growing relationships with existing customers while driving sales targets within the existing customer base.
Key Responsibilities
- Manage and grow relationships with existing customers
- Act as the primary point of contact for customer queries, orders, and service-related issues
- Conduct regular business reviews with key accounts
- Identify upselling and cross-selling opportunities within current accounts
- Ensure high levels of customer satisfaction and retention
- Drive sales targets within the existing customer base
- Monitor sales performance against budgets and forecasts
- Negotiate pricing, contracts, and supply agreements
- Support new product introductions within current accounts
- Develop and maintain accurate sales forecasts based on historical data, promotions, and market trends
- Collaborate with production and procurement teams to align demand and supply
- Monitor forecast accuracy and adjust forecasts as required
- Participate in monthly S&OP (Sales & Operations Planning) meetings
- Coordinate order processing to ensure on-time and in-full delivery
- Work closely with warehouse and logistics partners to manage dispatch schedules
- Monitor stock levels to prevent shortages or overstock situations
- Resolve delivery or supply chain issues proactively
- Ensure compliance with customer-specific logistics requirements
Requirements
- Bachelor’s degree or diploma in Marketing, Business Administration, Food Science, Food Technology, or a related field
- Proven success in sales and marketing roles within the beverage and FMCG sectors
- In-depth knowledge of the juice industry, particularly Not-From-Concentrate (NFC) juice or similar products advantageous
Qualifications
- None mentioned
Salary & Benefits
- No information provided
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Sales Jobs in Theewaterskloof
In Theewaterskloof, sales positions are generally well-represented across various industries, typically offering a mix of commission-based and salary-driven roles. As with many sectors, the job market in this area can be competitive, but there is often a steady stream of opportunities available for those who excel in sales.
The typical salary range for sales professionals in Theewaterskloof can vary widely depending on factors such as experience, company size, industry sector, and product/service type. Generally, entry-level sales roles may start in the R40 000 – R60 000 per annum range, while more senior or specialized positions can command higher salaries upwards of R100 000 – R200 000 per annum. However, it’s essential to note that these are broad ranges, and actual salaries may differ significantly.
Common skills for sales professionals in Theewaterskloof include strong communication and interpersonal skills, the ability to build rapport with clients and colleagues alike, a solid understanding of sales techniques and strategies, and a keen eye for identifying business opportunities. Additionally, many successful sales individuals possess excellent problem-solving skills, a strong work ethic, and a high level of adaptability.
Sales roles are commonly found in industries such as financial services sector, technology industry, manufacturing sector, and more, where building relationships with clients and driving revenue growth is paramount. In these sectors, sales professionals often work closely with cross-functional teams to understand customer needs and develop tailored solutions.
For those looking to break into or advance their careers in sales, there are numerous opportunities for development and growth. Many companies offer training programs, mentorship schemes, and performance-based bonuses to support the career progression of their sales talent. With dedication and hard work, it’s possible to progress through the ranks, take on new challenges, and build a successful and rewarding career in sales.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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