Branch Manager – Engineering
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MINIMUM SKILLS & REQUIREMENTS: – Grade 12 / NQF level 4 or the equivalent – Drivers Licence – 5 years business development and management skills – Sales and/or general management qualification advantageous – Must have managed a diverse team before – Sound people skills to drive performance and accountability. Engineering or automotive industry experience will be great! BEHAVIOURAL DIMENSIONS REQUIRED: – Natural leader with strong motivational skills – Must have exceptional communication skills (verbal and written) – Strong interpersonal & organisational skills – Driven, ambitious & passion to succeed – Highly analytical – Ability to work under pressure – Consistent & Persistent. BRIEF DESCRIPTION OF KEY PERFORMANCE AREAS: – Manage, lead, motivate, develop and empower branch employees thereby retaining a stable team who is able to deliver business goals – Drive sales targets and manage operational efficiencies in order to maintain a healthy, profitable business. – Ensure excellent customer service by playing an active role in customer [contact details removed] – thereby ensuring and maintaining healthy customer relationships. – Manage as well as control financial targets within company accepted norms and balance this against business risk. – Maintain and improve customer service, sales performance, stock efficiencies and manage business risk related to credit -Ensure Stock loss is minimized through compliance with security measures, stock and cash handling procedures. – People Management – training, mentoring, coaching and management of staff within the store. – Ensure sound financial and administrative control over branch, including ISO compliance – Ensure adherence and application of company policies and procedures. – Accountable for the maintenance of branch image and branch assets -Drive branch sales performance to meet or exceed monthly, quarterly and annual targets. -Develop and implement local sales strategies aligned with national and regional goals. -Identify growth opportunities and work closely with Product Application Engineers to deliver tailored solutions. -Oversee all aspects of branch operations, including stock control, order fulfilment and customer service. -Manage inventory levels to meet customer demand while minimising excess and obstele stock. -Work with supply chain and procurement teams to ensure product availability and resolve supply issues.
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