Johannesburg: Business Systems Manager posted by Hire Resolve

The Business Systems Manager is responsible for overseeing the implementation, optimisation, integration, and ongoing support of core business systems within the organisation. The role ensures systems are aligned with operational needs, support efficient business processes, and contribute to overall business strategy.

This role requires strong systems management expertise, business process understanding, analytical capability, and excellent stakeholder engagement skills.

The primary objective is to ensure that all business systems (including ERP, CRM, financial, workflow, and production systems) operate reliably, securely, and efficiently while continuously improving to support business growth and operational excellence.

Requirements

Qualifications:
Bachelors Degree in Information Systems, Computer Science, Business IT, or related field

Advantageous Certifications:
ITIL Foundation / Practitioner
Microsoft Dynamics / Azure / Power Platform certifications
Project Management (PMP / PRINCE2)
ERP certifications (SAP, Oracle, or similar)
Agile / Scrum certifications

Experience:
58 years experience in business systems management, IT operations, or application support
Experience with enterprise applications and integration projects
Proven experience in leading teams and working with cross-functional stakeholders

Technical:
ERP / CRM / HRIS system proficiency
System configuration and troubleshooting
SQL and database understanding
SDLC and project management knowledge
API and integration experience
IT governance and cybersecurity awareness
Reporting tools (Power BI, Tableau, etc.)

Key Responsibilities

Business Systems Management
Manage administration, configuration, and optimisation of business systems
Ensure alignment with business and operational requirements
Monitor system performance and ensure reliability and availability

Project & Implementation Oversight
Lead system upgrades, implementations, and integrations
Coordinate rollout of new system functionality
Ensure proper documentation, testing, and change management

Stakeholder Engagement
Work with business units to define system requirements
Translate business needs into technical solutions
Provide end-user support and system guidance

Governance & Compliance
Ensure compliance with policies, regulations, and security standards
Manage access controls, audits, and system documentation

Team Leadership
Lead and support system administrators or analysts
Provide coaching, mentorship, and performance management
Promote best practices in system usage and support

Continuous Improvement
Identify opportunities for automation and optimisation
Produce system performance and project reports
Support digital transformation initiatives

How To Apply:

• Contact Hire Resolve today for your next career-changing move
• Our client is offering a highly competitive salary for this role based on experience.
• Send your CV to: .za or connect with Mischa Bornman via LinkedIn.
• Alternatively, you can also contact me directly at Hire Resolve .za
• We will contact you telephonically in 3 days should you be suitable for this vacancy. If you are not suitable, we will put your CV on file and contact you regarding any future vacancies that arise.