Job Description
A Sales Customer Service Administrator is required to support a dynamic sales team and National Sales Manager. The successful candidate will be responsible for sales administration, customer service coordination, reporting, and general office support within a fast-paced environment.
This role requires a highly organised, detail-oriented individual with strong analytical ability and advanced Excel skills.
Key Responsibilities
Sales Support & Reporting
Support the Sales Manager with sales-related reporting and administrative tasks
Prepare weekly and monthly sales reports and data summaries
Assist with sales meetings, agendas, and follow-up actions
Compile presentations, reports, and business documentation
Sales Administration
Manage sales administration processes including quotes, samples, and order tracking
Follow up on customer accounts, payments, and outstanding queries
Maintain and update customer records and sales documentation
Assist with sample invoicing and tracking
Customer Service & Coordination
Respond to customer queries and route them appropriately
Support customers and ensure efficient handling of requests
Assist with customer communication and service coordination
Office Administration
Provide general administrative support to the sales and customer service teams
Assist with internal record keeping and office coordination
Support workflow efficiency within the department
Requirements
Matric / Grade 12 essential
Strong Excel skills (advanced level Pivot Tables, VLOOKUP)
Previous experience in sales administration or customer service support
Strong analytical and numerical ability
High attention to detail and accuracy
Strong organisational and communication skills
Ability to work under pressure in a fast-paced environment
How to Apply:
- Contact Hire Resolve today for your next career-changing move
- Our client is offering a highly competitive salary for this role based on experience.
- Apply for this role today, contact Mischa Bornman at .za or on LinkedIn
- You can also visit the Hire Resolve website: hireresolve.us or email us your CV to: .za
- We will contact you telephonically in 3 days should you be suitable for this vacancy. If you are not suitable, we will put your CV on file and contact you regarding any future vacancies that arise
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Other Sales/Marketing Jobs in Gauteng
In Gauteng, the sales and marketing industry is generally thriving, with various sectors experiencing growth due to the country’s economic stability and increasing consumer demand. Typically, roles in this field require a combination of business acumen, communication skills, and technical expertise to drive revenue growth and build brand awareness. Commonly, companies in industries such as technology, financial services, and e-commerce employ sales and marketing professionals to achieve their objectives.
Salary ranges for sales and marketing positions in Gauteng can vary widely depending on factors like experience, company size, and industry sector. Generally, entry-level roles may fall within the R400 000 – R700 000 per annum range, while more senior positions can command salaries ranging from R1 million to over R3 million per year. However, it’s essential to note that these figures are broad estimates and actual salaries can differ significantly based on individual circumstances.
Common skills required for sales and marketing roles in Gauteng include a strong understanding of business principles, excellent communication and interpersonal skills, the ability to work independently and as part of a team, proficiency in CRM software and digital marketing tools, and analytical skills. Additionally, knowledge of industry-specific trends and market analysis is often valuable. Other essential skills may include leadership, problem-solving, and strategic thinking.
The sales and marketing field is commonly found in various industries, including financial services sector, technology industry, manufacturing sector, and e-commerce. These sectors require professionals who can effectively promote products or services, build customer relationships, and develop targeted marketing campaigns to drive growth and revenue.
Career progression for sales and marketing professionals in Gauteng often involves moving into senior roles such as team leader or manager, where they oversee multiple teams and projects. With experience, individuals may also have opportunities to transition into specialist roles like digital marketing manager or product launch coordinator.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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