We are looking for a person that can work under pressure, high attention to detail and proactive. This person will oversee the daily operations of a retail centre, ensuring it runs efficiently, is well-maintained, and delivers a high level of service to tenants and shoppers. The role includes managing staff and service providers, handling tenant and customer queries, monitoring financial performance, and coordinating maintenance, marketing, and leasing activities to maximise the centres performance. Requirements Degree or Diploma in Property (prefrred) 5 years experience in a similar role MDA knowledge If you do not receive a response regarding your application, kindly regard the application as unsuccessful.

We are looking for a professional and self motivated Call Center Manager that has experience in managing a team remotely Qualification: Degree BCom or Marketing management Must have previous experience managing a call centre, min 4 years Requirements: Very strong leader, especially in sales management Running a call center of between 10 and 20 staff members remotely Team player Must be billingual in English and Afrikaans plus all other languages will be a benefit to you Must understand how to sell a service not a product Training will be provided Must have uncapped Wi-Fi at home plus your own laptop and desktop computer Skiils: Excellent communication skills in both verbal and written format. Advanced excel skills – management reports Managing a team of call center agents Doing interviews with new staff Must be able to train new staff members Very high earning potential with the right team

A well-established organisation in Johannesburg is seeking a skilled Call Centre Manager with 5 years experience in debt collection or credit control to lead their collections team. The ideal candidate will be a strong leader with proven experience in managing teams, developing collection strategies, and ensuring compliance, while driving cash recovery and performance metrics. Minimum requirements: 5 years experience in debt collection, credit control, or financial services Proven team leadership and management experience Strong understanding of debt recovery laws, regulations, and industry best practices Exceptional negotiation, communication, and analytical skills Technical proficiency in CRM systems, debt collection software, and MS Office (especially Excel) Strong problem-solving and decision-making skills Key Responsibilities: Performance Leadership: Set, monitor, and achieve daily/monthly targets for collection teams; provide coaching and performance management Strategic Planning: Develop and implement credit policies, workflows, and collection strategies Reporting & Analysis: Prepare and present reports on aging accounts, portfolio risk, and cash flow forecasts Compliance & Risk: Ensure all collection activities comply with legal regulations and company policies Dispute Resolution: Handle escalated customer complaints, negotiate complex payment plans, and oversee legal actions when required Key Performance Indicators (KPIs): Reduction in Days Sales Outstanding (DSO) Percentage of delinquent accounts resolved Cash collection vs. target Consultant: Chante Pienaar – Dante Personnel Pretoria Faerie Glen