Job Description
About the Role
The Channel Partner Manager will be responsible for managing the full lifecycle of partner channel management, including strategy, onboarding, commercial agreements, operational performance, and continuous improvement that directly impacts revenue, margins, and cost efficiency through the management of partner networks.
Key Responsibilities
- Conduct detailed market and competitive analysis to support the development of the counter strategy including but not limited to partner capabilities, competitor networks, and emerging logistics models.
- Determine coverage targets, partner mix, ideal hours of operations and requirements for footprint optimisation.
- Develop and continuously refine the partner channel strategy aligned to corporate growth, profitability, and service positioning with approval of Executive: Commercial.
- Build short and medium term plans to expand coverage and improve match between demand and counter capacity.
- Design partner commercial models (per transaction fees, commission tiers, performance incentives).
- Collaborate with Commercial and Finance teams to set pricing strategies, manage cost inputs, and protect contribution margins.
- Evaluate cost to serve drivers and negotiate improvements or recoveries through partner agreements.
- Develop a structured Partner Scorecard Framework to set and manage performance expectations.
- Assess potential partners for capabilities such as technical maturity, operational excellence, geographic coverage, workforce capability, and cultural fit.
- Negotiate commercial terms (fees, commissions, min volumes, incentives, SLAs) and finalize contracts.
- Lead partner onboarding (site setup, signage, POS/devices, SOPs, KYC, cash handling setup).
- Develop and enforce SOPs for transactions, returns, cash handling, reconciliation, claims and exception handling.
- Work with counter partners and marketing teams to drive promotions that will increase counter utilisation rates.
- Run structured performance reviews, root cause analysis sessions, and corrective action programs to drive continuous improvement.
- Conduct Monthly and/ or Quarterly Business Reviews (QBRs).
- Conduct field audits and mystery shop programs.
- Implement fraud and risk controls.
Requirements
- Bachelors degree in Supply Chain, Logistics, Business Management, Transport Economics, or related field
- 57 years in logistics, last-mile operations, channel management, or retail operations
- Minimum 23 years in partner/vendor management and commercial negotiations
Qualifications
- Valid drivers license & own vehicle (Essential)
Salary & Benefits
- R1 – 1.4 mill pa CTC
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Sales Jobs in Gauteng
The sales industry in Gauteng, South Africa is a dynamic and competitive field, with various sectors driving demand for skilled professionals. Generally, the job market trend in this region indicates a steady growth in sales-related positions, driven by the increasing importance of businesses in South Africa’s economy.
Typically, sales roles in Gauteng offer a broad salary range, which can vary widely depending on factors such as level of experience, company size, and industry sector. For example, entry-level sales positions may start at around R200 000 to R400 000 per annum, while senior sales professionals or those working in large corporations can earn upwards of R800 000 to R1 500 000 per year. However, it’s essential to note that these figures are general estimates and actual salaries can differ significantly depending on individual circumstances.
Common skills required for a successful sales career in Gauteng include excellent communication and interpersonal skills, the ability to build strong relationships with customers and colleagues, negotiation and closing techniques, product knowledge and industry insights, and proficiency in CRM software and other sales tools. Additionally, many sales professionals in this region possess a degree or diploma in business, marketing, or related fields.
Sales roles can be found across various industry sectors, including financial services sector, technology industry, manufacturing sector, and more. These industries often require sales professionals to have a deep understanding of their respective markets and customers, as well as the ability to adapt to changing market conditions.
For those looking to pursue a career in sales, there are typically several opportunities for professional development and growth. Many companies offer training programs, mentorship schemes, and performance-based bonuses, which can help sales professionals advance their careers and increase their earning potential. Additionally, certifications such as the Certified Sales Professional (CSP) or the Advanced Sales Certification (ASC) can demonstrate a commitment to excellence and enhance job prospects.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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