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Johannesburg: Control Room Operator

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Job Description

About the Role

If you stay calm under pressure and enjoy being the person who keeps things moving, this role is for you. You will work in a busy control room where your actions help protect families, farms, estates, and businesses every day.

Key Responsibilities

  • Monitor alarm activations (commercial and residential) and dispatch Armed Response or technical teams
  • Log all incidents clearly and track response units until each case is closed
  • Communicate by two-way radio and phone with patrol officers, response teams, management, and clients
  • Use your area knowledge (Pretoria East, Boschkop, Rayton, Cullinan) to guide teams to the right locations
  • Monitor CCTV, panic systems, and other security equipment, and report faults to the technical team
  • Write accurate incident reports and shift handover reports

Requirements

  • Matric (Grade 12)
  • Proven experience as a Control Room Operator / Service Controller / Dispatcher (security industry preferred)
  • Strong dispatch and incident coordination skills
  • Clear communication skills (Afrikaans & English preferred)
  • Strong admin skills, attention to detail, and accurate incident logging
  • CCTV monitoring and panic systems experience is an advantage

Qualifications

  • Matric (Grade 12)

Salary & Benefits

R8 000 to R12 000 per month, based on your experience.

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About IT / Computing / Software Jobs in Gauteng

In Gauteng, the IT and computing industry is a significant contributor to the province’s economy, with a steady demand for skilled professionals. Typically, this field is characterized by rapid technological advancements, innovative projects, and a high level of job satisfaction among employees. Generally, career prospects in this sector are strong, with a range of opportunities available across various industries.

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Salaries for IT and computing professionals in Gauteng can vary widely depending on factors such as experience, company size, and industry sector. While it is common to see salaries ranging from R400 000 to R1,200 000 per annum, these figures are only a general guideline and actual salaries may differ significantly. For instance, senior executives or technical leads with extensive experience may command higher salaries, while entry-level positions may start at lower levels.

Common skills required for IT and computing roles in Gauteng include proficiency in programming languages such as Java, Python, or C++, knowledge of cloud platforms like AWS or Azure, and experience with agile development methodologies. Additionally, understanding of data analysis and interpretation, cybersecurity principles, and IT project management are often essential. Familiarity with popular software applications, such as Microsoft Office 365 or Google Workspace, is also beneficial.

The financial services sector, technology industry, manufacturing sector, and government departments are among the common industries that employ IT and computing professionals in Gauteng. These sectors require a range of skills and expertise, from data analysis to network administration, making them attractive options for career development.

For those seeking a career in IT and computing, there are numerous opportunities for professional growth and development. Typically, career progression involves moving into senior roles or specialized positions, such as technical lead, solutions architect, or data scientist. Opportunities for further education and training, such as certifications or postgraduate studies, can also enhance job prospects. Generally, a strong understanding of industry trends, networking, and continuous learning are essential for success in this field.

View Job  Pretoria: Software Test Analyst


This information provides general career guidance. Actual salaries and requirements vary by employer.



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