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Johannesburg: Head of Sales Operations & Client Delivery (Fleet & Mobility)

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Job Description

The Head of Sales Operations & Client Delivery owns the end-to-end execution after a vehicle/fleet sale. This entails delivering on: Client satisfaction, on time vehicle delivery and readiness, and lifecycle coordination This is achieved by running people, processes, and partners smoothly, which include: Commercial clients Front End Sales Billing and Finance Workshop and Service teams Logistics Partners Ultimately this role is about owning post-sales operations for fleet & retail clients, ensuring vehicle readiness end to end, by coordinating and managing the different teams/individuals responsible for the execution at each phase of the post sale process. Someone who is execution and delivery focused, who will build standard operating procedures to elevate service delivery to the highest level. Key experience, requirements and qualifications: 7–12 years experience in Automotive operations / fleet / logistics / mobility Strong exposure to: Vehicle registration & licensing (SA specific), Insurance coordination, Workshop & PDI processes Experience managing teams Excellent stakeholder management: Transporters, Government offices, Insurers, Workshops, Corporate clients This role is based in Randburg. It will suit an execution focused service and/or delivery operations manager who goes beyond the desk admin and leverages teams and processes to deliver client satisfaction.

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About Admin / clerical / secretarial Jobs in Gauteng

Admin / clerical / secretarial positions are in high demand across Gauteng, with the job market typically experiencing steady growth in this field. The financial services sector, technology industry, and manufacturing sector are among those commonly employing administrative staff, as they require efficient organisation and support functions to operate effectively.

In terms of compensation, salaries for admin clerical secretarial roles vary widely depending on factors such as level of experience, company size, and industry sector. Generally, entry-level positions may command a salary range of around R10 000 – R20 000 per month, while more senior roles can earn between R30 000 – R60 000 per month or more, depending on individual qualifications and performance. However, it’s essential to note that these figures are only rough estimates and can vary significantly based on the specific employer and industry.

Typically, admin clerical secretarial roles require a range of key skills, including proficiency in Microsoft Office software, excellent communication and interpersonal skills, attention to detail, organisational abilities, and technical knowledge of HR systems or other relevant software. Additionally, many employers also value candidates with experience in customer service, data entry, or bookkeeping.

These roles are commonly found in various industries, such as financial services, technology, manufacturing, and healthcare. In the finance sector, for example, administrative staff may be responsible for providing support to accountants or financial analysts, while in the tech industry, they might assist software developers or IT project managers with administrative tasks.

Career development opportunities for admin clerical secretarial professionals are often extensive, with many roles offering a clear pathway to more senior positions. With experience and additional training, individuals can move into specialist roles such as HR administrator, operations manager, or even management positions.

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This information provides general career guidance. Actual salaries and requirements vary by employer.



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