Johannesburg: Import and Order Management Coordinator

PURPOSE OF JOB We are looking for a detail-oriented and proactive Import & order management coordinator to join our team. The successful candidate will be responsible for managing purchase orders, import coordination, customs documentation, freight administration, and related operational support. Key Responsibilities Order Management Commercial divisions Coordinate with freight forwarders and vendors by managing orders, bookings, and commercial documentation Monitor cargo readiness and shipment timelines, updating merchandise reports accordingly Create, maintain, and update order files and merchandise reports, including weekly reporting and status movements Respond to and resolve buyer, forwarder, and supplier queries timeously, ensuring smooth end-to-end shipment flow Bills of Entries Complete and manage Customs documents according to priority and regulatory requirements Monitor, print, and verify customs requirements prior to vessel arrival Review and validate draft customs requirements against shipment documentation Freight Liaise with forwarders and shipping lines to manage freight forecasts, rate comparisons, and allocations Resolve freight-related queries and issues timeously to ensure smooth shipment flow Administration Maintain accurate, complete, and audit-ready shipment files in line with audit requirements Identify and implement process improvements to increase efficiency and reduce waste Respond to correspondence within agreed timelines and support additional shipping and logistics functions as required Key Competencies Ability to work effectively both independently and as part of a team Strong organizational skills with high attention to detail Ability to manage multiple priorities and perform well under pressure Excellent communication, follow-up, and proactive problem-solving skills