Job Description
About the Role
We are seeking a highly skilled Marketing, Membership and Events Manager to lead our integrated portfolio, delivering exceptional customer experiences and driving business growth. As a pivotal, high-visibility leadership role, this position requires a professional with warm hospitality presence, uncompromising standards, accuracy, and commercial judgement.
Key Responsibilities
• Own the full membership lifecycle: enquiries, presentations, applications, onboarding/orientation, renewals and retention initiatives.
• Lead the Club’s marketing and communications calendar, ensuring every message is accurate, polished and brand aligned.
• Protect and elevate the Club’s premium positioning across digital channels (website/content/social media) and campaigns.
• Oversee end-to-end delivery of corporate, private and member events: proposals, confirmations, function sheets, interdepartmental briefings, execution and post-event review.
• Drive service recovery and relationship management with members and clients, resolving issues promptly, calmly and professionally.
• Implement practical SOPs/checklists and reporting discipline to ensure consistency, accountability and world-class execution.
Requirements
• A warm, polished, member-facing presence with genuine hospitality instincts.
• Exceptional attention to detail and high personal standards (accuracy is non-negotiable).
• Strong written communication and stakeholder-management capability.
• Proven experience in a premium environment (private club, luxury hospitality/venue, membership organisation or high-touch events).
• Commercial acumen, calm decision-making under pressure, and the ability to coordinate across multiple departments.
Qualifications
No formal education/certifications are required for this role. However, relevant experience and skills will be prioritised.
Salary & Benefits
Salary details are not available at this time.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Marketing / advertising / PR Jobs in Gauteng
In Gauteng, the marketing, advertising, and public relations (PR) landscape is constantly evolving, with a strong emphasis on digital media and innovative storytelling. Typically, job seekers in this field can expect to find opportunities across various industries, including technology, financial services, manufacturing, and retail. Generally speaking, these roles offer a dynamic work environment that combines creativity, strategic thinking, and analytical skills.
When it comes to compensation, salaries for marketing, advertising, and PR professionals in Gauteng are generally within the R500 000 – R1 million per annum range, although this can vary significantly depending on factors such as experience, company size, industry sector, and specific job requirements. Typically, senior roles or those in larger companies tend to command higher salaries. However, it’s essential to note that these figures are only a rough guide, and actual salaries may differ based on individual circumstances.
Common skills required for marketing, advertising, and PR professionals include proficiency in digital marketing tools such as Google Analytics and Adobe Creative Suite; excellent writing, communication, and presentation skills; the ability to develop and implement effective campaigns across multiple channels; strategic thinking and problem-solving skills; and a strong understanding of market trends and consumer behavior. Other essential skills often include project management, budgeting, and team leadership capabilities.
Industry sectors that commonly employ marketing, advertising, and PR professionals include technology, financial services, manufacturing, retail, and tourism. These roles can also be found in non-profit organisations and government entities. Typically, companies in these industries require professionals who can develop and execute marketing strategies, create engaging brand experiences, and manage public relations initiatives.
Career development opportunities for marketing, advertising, and PR professionals are numerous. Often, entry-level positions serve as a launching pad for more senior roles, such as account manager or creative director. Senior professionals may pursue leadership positions, start their own agencies, or transition into related fields like business development or sales.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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