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Johannesburg: PERSONAL LINES UNDERWRITER

Johannesburg: PERSONAL LINES UNDERWRITER

Location
Gauteng

Job Type
Sales

Job Description

Qualifications and Compliance requirements: Minimum three to five years relevant work experience in Short Term Insurance Personal attributes: Ability to function independently and under pressure; Assertiveness; Continuous Learning; Commitment; Customer Driven; Excellent Communication skills; Flexible and Adaptable to change; Goal oriented; High attention to detail; Honesty, Integrity and Ethical Behaviour; Results oriented; Self-Starter / Proactive / Ability to use own initiative; Team player. Securing New Business Capture and collate client and risk details received from Sales; Binder Insurers: Quote and underwrite in line with Insurer Underwriting Guide and mandates; Other Insures: Approach market for quotes; Provide Sales with quotes from Insurers; Ensure all FAIS documents are completed by Client and Sales; On confirmations from client / sales arrange cover with Insurer; Process policy documents – raise debits where applicable; New business pack to be emailed to AE / Client. Where applicable: New Business packs to be printed and bound for delivery to client by AE; Renewals: Renewal listing, claims experience and ratio will be provided 6 weeks prior to renewal (renewals are created automatically in accordance with renewal rule set) Check to see if all relevant FAIS documents are on file; Review the latest record of advice on the policy; Review correctness of cover and insured details on policy ; Send the renewal comparison and schedule to the insurer for review and sign off (Personal Only); Obtain / Negotiate terms with insurers (Domestic – Insurer collect); Assist AE with market exercise where necessary – complete comparison; Confirm renewal discussion with client to AE or vice-versa Underwriter – to be reduced to in writing; Lay off cover with Insurer (Personal); Update summary with renewal information; Process policy documents – raise debits where applicable ensuring debit is raised in correct financial period; Send renewal to client (copying in AE) or Complete pack to AE for delivery – both Domestic and Personal; Domestic: Domestic Renewals to be prepped by the renewal team – from prepping to sending to client ensuring all relevant documents are attached. Where applicable, to discuss with relevant Underwriter / AE; Confirmations Cover confirmation to be processed immediately – copy to AE, client and Insurer (Insurer: Personal only); Diarise if there is outstanding information; Process amendment directly if all information available; Amendments Acknowledge receipt of amendment request – advise AE; Binder Insurers: Process amendment in line with Insurer Underwriting Guide and mandates; Other Insurers: Obtain terms and process amendment; Send copy to Insurers – this is applicable to Personal only; Email updated schedule to client, copying the AE; Cancellations       Advise AE immediately; Send to Team Leads / Underwriting Managers for cancellation to be actioned; Prep refund requisition to be sent to Underwriting Managers to be authorised and sent to finance; Multi-Claimants / Portfolio Management Process corrective endorsement / cancellation on Insurer’s advices; Or Process corrective endorsement / cancellation as part of the renewal (rule set) raised; Manage own area of control At all times: Annual leave: Ensure all outstanding mails/tasks have been attended to prior to going on leave. Be punctual, keeping to prescribed hours / timekeeping; Deadlines: Ensure all turnaround times and target dates are adhered to; Display personal accountability for own actions, quality of work and personal development; Effectively and efficiently maintain filing system; Ensure that accurate record is kept of all new matters received in the department; Ensure that all deadlines are met, and that SLAs are adhered to; Ensure required response times to emails and telephonic messages are adhered to; Ensure that all relevant Procedure Manuals (Standard Operating Procedures) are adhered to; Exhibit Com[any Core Values at all times (Professionalism, Integrity, Perseverance, Positive Attitude); Maintaining professional behaviour and work ethic; Perform adhoc duties as allocated from time to time; Team player and adhere to the backup arrangement as required by department to ensure cohesion.
View Job  Sandton: Broker Consultant - Johannesburg

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Johannesburg: Personal Lines Underwriter

Johannesburg: Personal Lines Underwriter

Location
Gauteng

Job Type
Accounting / Finance

Job Description

Personal Lines Underwriter Johannesburg R17 500 – R19 000 About Our Client Our client is a trusted player in the financial services industry, known for their commitment to professionalism, innovation, and strong client partnerships. They deliver tailored short-term insurance solutions across multiple classes, ensuring clients receive reliable, expert advice and consistent service. With a mission driven by performance and integrity, they provide an environment where employees can develop their expertise while making a meaningful impact. The Role: Personal Lines Underwriter As an Underwriter, you will be responsible for processing and managing policies while building and maintaining strong client relationships. This role requires accurate administration, sound product knowledge, and proactive client engagement to ensure retention of business and facilitate new opportunities. You will also play a key role in supporting compliance, service delivery, and the overall business mission. Key Responsibilities Maintain and grow client relationships to ensure retention and service excellence Receive, process, and finalise instructions from clients, brokers, and stakeholders Underwrite new and existing business quotes and process amendments, renewals, and cancellations Manage unmet premiums and mitigate cancellations by engaging with clients proactively Ensure accuracy of documentation, correspondence, and record-keeping Adhere to all internal and external guidelines, mandates, and SLAs Compile and generate reports for management as required Interpret and apply technical short-term insurance information to decision-making Stay informed on competitor and insurer products to recommend improvements About You Minimum 3 years experience in underwriting within short-term insurance Strong knowledge of insurance products, classes, and industry regulations FAIS compliant with relevant qualifications Excellent communication and interpersonal skills Proven sales and client service abilities High level of accuracy and attention to detail Strong administration and organisational skills Analytical mindset with sound decision-making ability Proactive, professional, and committed to ongoing self-development
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How to Apply

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Posted in Jobs in Central Johannesburg, Jobs in Gauteng, Jobs in Johannesburg, Jobs in South Africa

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