Menu Close

Johannesburg: Reservationist (Ota Specialist) – Boutique Hospitality Group – Johannesburg | Sl posted by Kendrick Recruitment

Advertisement



Job Description

About the Role

We are seeking a sharp and detail-driven Reservationist with strong OTA expertise to join our boutique hospitality group’s Johannesburg head office. As a live-out, office-based role, you will manage reservations and online channel activity across our luxury properties in South Africa, ensuring accurate listings, rate parity, and a seamless booking experience for guests.

Key Responsibilities

  • Manage all reservations across the group’s properties via direct and OTA channels
  • Maintain accurate listings, rates, content, and availability across all online platforms
  • Monitor channel performance and flag rate parity issues or discrepancies
  • Handle all guest booking enquiries, confirmations, and pre-arrival correspondence
  • Process amendments, cancellations, and special requests efficiently
  • Liaise with property teams to ensure smooth arrivals and accurate booking information
  • Support revenue management reporting as required

Requirements

  • Minimum 3 years’ reservations experience within a luxury hotel or hospitality group
  • Proven experience managing OTA platforms (e.g. Apply Below, Expedia)
  • Familiarity with channel manager systems and property management systems (Opera)
  • Sound understanding of rate management, availability, and yield principles
  • Excellent written English for guest correspondence
  • Highly organised with strong attention to detail
  • Proficient in MS Office

Qualifications

  • Currently based in Johannesburg
  • Stable work history with contactable references

Salary & Benefits

  • CTC: R25,000 per month (negotiable)

Note: I removed the “Should you feel you are the right fit for this role, please apply…” section as it was not part of the original job description. I also skipped the “Package” section as it was not explicitly mentioned in the original job posting.

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

View Job  South Africa: F&B Manager (Non-Ee), Nigeria (3680) posted by Hospitality Placements

About Catering / hospitality Jobs in Gauteng

In the Gauteng region, the catering and hospitality industry is a thriving sector that employs a diverse range of professionals. Typically, job seekers can expect to find a mix of entry-level and experienced roles in this field, with common positions including chefs, waiters, event coordinators, and hotel management staff. Generally, the demand for skilled workers in this industry remains strong, driven by the growing tourism and events sectors in South Africa.

In terms of salary expectations, it’s difficult to provide a precise figure due to variations caused by factors such as experience, company size, and industry sector. However, broad ranges can be provided. Typically, entry-level positions within catering and hospitality may fall within the range of R20 000 to R40 000 per annum, while experienced roles can command salaries ranging from R60 000 to R120 000 or more, depending on the specific requirements of the position.

Common skills required for careers in catering and hospitality include excellent communication and interpersonal skills, attention to detail, and the ability to work under pressure. Other essential skills include basic knowledge of food preparation and presentation, customer service skills, and experience with event management software. In addition, many employers place a high value on staff certification, such as a Food Safety Certificate or Hospitality Diploma.

The catering and hospitality industry is diverse and encompasses various sectors, including the financial services sector, technology industry, manufacturing sector, and more. Many companies within these industries require skilled workers to manage their catering and event needs. Commonly, roles are found in urban areas such as Johannesburg and Pretoria, where there is a high concentration of businesses and events.

For those seeking to advance in their careers within this field, opportunities for professional development exist throughout the industry. Typically, career progression can be achieved through experience, training, and certification. Many employers offer internal training programs or sponsorship for further education, which can provide a competitive edge in the job market. Overall, catering and hospitality professionals can expect to find rewarding and challenging roles within this dynamic sector, with opportunities for growth and development throughout their careers.

View Job  Plettenberg Bay: Porter


This information provides general career guidance. Actual salaries and requirements vary by employer.



GO APPLY NOW

Safe & secure application process

Advertisement


Advertisement



Get Similar Job Alerts
Enter your WhatsApp number (e.g., +27740908132)
You'll receive alerts for new jobs in Johannesburg, Gauteng


Job Seeker Tip

Get references ready before you need them - keep in touch with past managers and colleagues.

How to Apply

Click “GO APPLY NOW” to visit the company’s application page.
Follow their instructions carefully.

JVR Jobs connects you with employers – we don’t process applications directly.

Latest Job Opportunities

Western Cape: Finance Executive Projects (contract) posted by Authentic Life Connections

Jobs in South Africa April 22, 2026
Accounting Authentic Life Connections Other Finance

This person will work closely with the finance team and leadership to provide strong financial oversight, insight, and execution during…

View Job  Western Cape: Diesel Mechanic posted by GAP Consulting
View Job

South Africa: Plumber posted by Bright Placements (PTY) Ltd

Jobs in South Africa April 22, 2026
Bright Placements (PTY) Ltd maintenance

Job Title:Plumber (Hospitality Industry)Location:South Africa (Hotel / Lodge / Resort Environment)Reporting To:Maintenance Manager / Facilities Manager Job...

View Job

Johannesburg North: Financial Manager posted by Network Finance

Jobs in Central Johannesburg April 22, 2026
Accounting Management Finance Network Finance

Key Responsibilities: Reaching the company's yearly financial goals through efficient risk reduction and debt management (payment within 30 days).Examining...

View Job

Centurion: Accountant posted by Stonebridge HR Solutions

Jobs in Centurion April 22, 2026
Accounting Management Finance Stonebridge HR Solutions

Requirements:BCom Accounting or Similar (completed or close to completion) 3+ years Accounting experience Completed SAICA / SAIPA articles Microsoft...

View Job

Rustenburg: Key Account Manager posted by Jordan Human Resources

Jobs in North West April 22, 2026
Jordan Human Resources Marketing Management Sales

Key Responsibilities:Sales and Market Penetration:Identify and engage potential customers in targeted areas to promote Fixed products (Fibre, FWA).Conduct...

View Job

Eastern Cape: Senior AI and Automation Specialist posted by Hire Resolve

Jobs in Eastern Cape April 22, 2026
Computer Hire Resolve Other IT

We are seeking a Senior AI and Automation Specialist to design, implement, and support automated business processes that improve operational…

View Job

Browse Employers

View All

Job Alerts


Share this to someone who needs a job:
Posted in Jobs in Central Johannesburg, Jobs in Gauteng, Jobs in Johannesburg, Jobs in South Africa

More Jobs in Your Area