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Johannesburg: Senior Inbound Consultant – Remote / Hybrid posted by Craven Cottage CC

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Job Description

About the Role

As a Senior Inbound Consultant at Craven Cottage CC, you will be responsible for planning, designing, and managing luxury inbound tours throughout Southern and East Africa. You will work closely with high-profile clients and agents to ensure seamless tour experiences, while also handling administrative tasks such as invoicing and payment coordination.

Key Responsibilities

  • Planning, quoting, and designing journeys throughout Southern and East Africa timeously and accurately
  • Managing all aspects of tours from quoting through to post-tour file closure
  • Ensuring in-country guest tours run smoothly and without error
  • Being on call for in-country guests after hours while they are travelling
  • Tour administration to be maintained and accurate
  • Booking all services for your tours
  • Coordinating all invoicing / payments for your tours with accounts
  • Reconfirmation of all services prior to travel
  • Preparation of Travel documents

Requirements

  • Grade 12
  • Formal Travel & Tourism qualifications
  • Minimum 3 years of proven experience as a luxury inbound travel consultant
  • Exceptional interpersonal and communication skills, with the ability to interact effectively with high-profile clients & agents
  • Knowledge of luxury travel destinations, accommodations, and experiences in Southern and/or East Africa
  • Excellent written and verbal command of the English language
  • Proficiency in Tourplan is essential
  • Proven ability to work effectively in a team and independently
  • Crisis management and problem-solving skills
  • Attention to detail and organizational skills
  • Ability to handle high volumes of work without compromising on accuracy
  • Working with a sense of urgency and meeting deadlines

Qualifications

No formal qualifications mentioned.

Salary & Benefits

Salary information not provided.

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How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Retail Management Jobs in Gauteng

In Gauteng, the retail management industry is a common and thriving sector, with various opportunities available across the province. Typically, retailers in this region manage stores, oversee inventory, and are responsible for maintaining customer satisfaction. Generally, these roles involve coordinating daily store operations, managing staff, and driving sales growth.

Salary ranges for retail managers in Gauteng can vary widely depending on factors such as experience, company size, and industry sector. Broadly speaking, salary expectations typically fall within the range of R400 000 to R600 000 per annum. However, it’s essential to note that these figures are general estimates and may differ significantly based on individual circumstances. For example, senior managers in larger corporations or those with extensive experience in specific industries may earn higher salaries.

Common skills required for retail management roles include strong leadership and communication skills, as well as the ability to work under pressure. Other essential skills typically include inventory management expertise, customer service knowledge, and basic accounting principles. Retail managers must also be adept at managing teams, handling conflict resolution, and implementing operational efficiency initiatives. In addition to these fundamental skills, having experience with point-of-sale systems, e-commerce platforms, and data analysis software can provide a competitive edge in the job market.

Retail management roles are commonly found across various industries, including financial services sector, technology industry, manufacturing sector, and consumer goods retailers. These sectors value skilled professionals who can drive sales growth, manage inventory, and maintain customer satisfaction.

Career development opportunities for retail managers in Gauteng typically involve promotions to senior leadership positions or specialized roles such as store operations manager or buying manager. With experience and additional training, individuals can transition into management consultant roles, where they can apply their expertise to help other businesses improve their operational efficiency. Furthermore, many retail managers pursue further education or obtain specialized certifications to enhance their skills and advance in their careers.

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This information provides general career guidance. Actual salaries and requirements vary by employer.



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