Johannesburg: Senior Inbound Consultant – Remote / Hybrid posted by Craven Cottage CC

Duties:
 
Planning, quoting and designing journeys throughout Southern and East Africa timeously and accurately
Managing all aspects of tours from quoting through to post tour file closure
Ensuring your in-country guest tours run smoothly and without error
Being on call for your in-country guests after hours while they are travelling
Tour administration to be maintained and accurate
Booking all services for your tours
Coordinating all invoicing / payments for your tours with accounts
Reconfirmation of all services prior to travel
Preparation of Travel documents
 
Requirements:
 
Grade 12
Formal Travel & Tourism qualifications
Minimum 3 years of proven experience as a luxury inbound travel as a consultant
Exceptional interpersonal and communication skills, with the ability to interact effectively with high-profile clients & agents
Knowledge of luxury travel destinations, accommodations, and experiences in Southern and/or East Africa
Excellent written and verbal command of the English language
Proficiency in Tourplan is essential
Proven ability to work effectively in a team and independently.
Crisis management and problem-solving skills.
Attention to detail and organizational skills.
Ability to handle high volumes of work without compromising on accuracy
Working with a sense of urgency and meeting deadlines