Job Description
About the Role
We are seeking an experienced General Manager to lead our business operations in Kempton Park. The ideal candidate will possess strong leadership and management skills, with a proven track record in service-based businesses. They will be responsible for driving revenue growth, managing staff, and ensuring exceptional customer service standards.
Key Responsibilities
- Oversee day-to-day operations of the business, including scheduling, service delivery, logistics and administration
- Develop and implement operational processes to improve productivity and service quality
- Monitor inventory, equipment and supply requirements
- Recruit, train, supervise, and motivate technicians, office staff and contractors
- Manage staff schedules, attendance and performance issues
- Ensure exceptional customer service standards are maintained
- Resolve customer complaints and service issues professionally and promptly
- Drive revenue growth through new business development and customer retention strategies
- Review financial reports and monitor key business metrics
- Approve purchases and manage operational costs effectively
Requirements
Proven management experience in a service-based business, preferably in furniture care, cleaning, repairs, retail or related industries. Strong leadership and team management skills are essential. Experience in operations, customer service and financial oversight is also required.
Qualifications
Formal education/certifications not specified.
Salary & Benefits
Not mentioned in the original job description.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Transport / logistics / warehouse Jobs in Ekurhuleni
Transport, logistics, and warehouse positions are a common sight in Ekurhuleni, South Africa, with many industries relying on efficient supply chain management to operate effectively. Typically, these roles involve coordinating the movement of goods, managing inventory levels, and ensuring timely delivery to customers. As the demand for e-commerce continues to grow, so too does the need for skilled professionals in this field.
Salaries for transport, logistics, and warehouse positions can vary widely depending on factors such as experience, company size, and industry sector. Generally, entry-level roles may start at around R30 000 – R50 000 per annum, while experienced professionals can earn upwards of R80 000 – R120 000 per year. However, it’s essential to note that actual salaries can differ significantly depending on individual circumstances.
Common skills required for these types of roles include a valid driver’s license, experience with warehouse management systems and inventory control software, strong problem-solving and communication skills, and the ability to work in a fast-paced environment. Additionally, many employers also require candidates to have a Grade 10 certificate or equivalent, as well as experience working in a logistics or supply chain environment.
Industry sectors commonly employing transport, logistics, and warehouse staff include the manufacturing sector, technology industry, financial services sector, and retail sector. These roles may involve coordinating the movement of raw materials, finished goods, or inventory to various locations, as well as ensuring that orders are fulfilled on time and in full.
Career development opportunities abound for those in this field. Typically, experienced professionals can move into supervisory or management roles, where they oversee teams and develop operational strategies. With additional training or education, individuals may also pursue careers in supply chain management, procurement, or logistics coordination. Furthermore, many employers offer on-the-job training and professional development programs to help staff build new skills and advance their careers.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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