Krugersdorp: Branch Manager

About the Role

IZI South Africa is seeking a Branch Manager based at our operations in Krugersdorp to effectively manage branch resources and procedures, ensuring contractual obligations to customers are achieved cost-effectively while upholding company policies and security procedures.

Key Responsibilities

• Manage relationship between actual results, budgets, and forecasts, delegating accountability where appropriate
• Effective management of the branch financial performance
• Manage the effective and efficient usage of company assets, i.e. vehicles
• Effective management and deployment of employees within the branch
• Set and agree on objectives and performance standards with staff
• Monitor and manage performance and provide feedback
• Apply consistent and fair disciplinary action in line with legislation
• Succession Planning and Employment Equity
• Ensure that all employees are trained on the minimum standard operating procedures
• Monitor, manage, and address staff motivation levels
• Review and deploy resources, and thereafter continuously review operations to improve profitability and customer service levels
• Make changes as necessary
• Maintain all customer SLAs and address deficiencies
• Review and remediate audit results and operational matrix
• Ensure that all relevant legislative requirements are adhered to

Requirements

• Matric 3 year tertiary qualification (relevant qualification in General Management recommended)
• Previous specialized industry experience (with specific reference to CIT and Cash Management) recommended
• Minimum of 3 to 5 years management experience
• Business acumen – sound understanding of financial information (Profit and Loss Statement)
• Proven experience in Customer Relationship Management

Qualifications

• None mentioned

Salary & Benefits

• No information provided