Job Description
About the Role
Service Solutions Staffing is seeking an experienced Service Advisor to join their team at their Kuils River location in Cape Town. As a key member of the workshop management, you will be responsible for coordinating repairs and maintaining strong relationships with suppliers and customers.
Key Responsibilities
- Call suppliers that need to quote for body/cab repairs and arrange quoting times so that all parties are present at the same time for workshop manager to go through the repairs required for a vehicle.
- Communicate with the respective customer (contracts/operations) notifying them when there is an issue with supplier or a delay from workshop.
- Request RAs for previous nights breakdowns before 8am.
- Email vehicle defect report to customers for vehicles that have come into SR workshop for any repair/service.
- Hand over process Credit applications (new suppliers).
- Ensure completion of report(s) for audit purposes.
- Send out emails on behalf of workshop manager for any special request/query eg; part price, supplier visits, breakdowns etc.
- Ensure abused parts are sent for report and must tag and store abused parts in the viewing room.
- Compile and analyse the following workshop managements reports: Recovery report, Breakdown report, Suppliers Cost report and Quote Timeline report.
- Manage service advisor/s and ensure that feedback is given to ops and contracts as agreed for certain customers.
- Open Job cards.
- Cost job Cards.
- Month end stock take.
- Provide support for after-hours standby.
- Arrange for service and maintenance bookings (outwork).
Requirements
- Call suppliers that need to quote for body/cab repairs and arrange quoting times so that all parties are present at the same time for workshop manager to go through the repairs required for a vehicle.
Qualifications
- Formal education/certifications not specified in original job description.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Admin / clerical / secretarial Jobs in Cape Town Region
The admin, clerical, and secretarial roles in Cape Town region are typically found across various industries, with the financial services sector often being a common employer. Generally, these positions require administrative support to ensure efficient office operations, communication, and record-keeping. Typically, individuals in this field work in a fast-paced environment, providing essential support to teams and organisations.
In terms of compensation, salaries for admin, clerical, and secretarial roles vary widely depending on factors such as experience, company size, industry sector, and level of seniority. Broadly speaking, common salary ranges for these positions range from R30 000 to R60 000 per annum, although it’s essential to note that actual salaries can differ significantly based on individual circumstances. For example, experienced professionals in larger organisations or those working in high-demand industries may earn higher salaries.
Common skills required for admin, clerical, and secretarial roles include proficiency in Microsoft Office applications, excellent communication and interpersonal skills, attention to detail, organisational abilities, time management, and adaptability. Additionally, having experience with HR systems, accounts payable, and inventory management can be beneficial in some instances. Typically, individuals in this field are expected to be highly organised, efficient, and able to work well under pressure.
These roles are commonly found in a range of industries, including financial services, technology, manufacturing, and healthcare. In the finance sector, for instance, administrative professionals may support investment teams or manage accounts payable and receivable. In the technology industry, they may provide technical support or assist with project coordination. Manufacturing organisations often require admin staff to handle logistics, inventory management, and order processing.
Career development opportunities for individuals in this field are generally good, with many graduates progressing into senior administrative roles or moving into related fields such as human resources, marketing, or business administration. With experience and additional training, admin professionals can advance to specialist positions, such as executive assistants, operations managers, or team leaders.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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