Lephalale: Numerous posted by Leapfrog Hospitality Recruitment

OPERATIONS MANAGER – R20 000 to R30 000 We are looking for a Hotel Operations Manager responsible for overseeing the daily operations of the hotel, ensuring that all departments function smoothly and efficiently to provide an exceptional guest experience. This role involves managing staff across various areas, including front office, housekeeping, food and beverage, spa, and maintenance, while promoting a culture of teamwork and excellence. Key responsibilities include developing and implementing operational policies and procedures, monitoring performance metrics, and ensuring compliance with health and safety regulations. The Operations Manager will collaborate with the General Manager to develop budgets, forecast expenses, and drive profitability through effective cost control measures. Strong leadership, communication, and problem-solving skills are essential, as the Operations Manager must address guest concerns promptly and effectively while maintaining high service standards. The ideal candidate will have 5-7 years of experience in hotel operations, a solid understanding of hospitality management principles, and a commitment to fostering a positive and engaging work environment for staff and guests alike. A degree in hospitality management if preferred. MAINTENANCE & FACILITIES MANAGER – R20 000 to R24 000 We are seeking a skilled and hands-on Maintenance & Facilities Manager to oversee the full maintenance function of our lodge property. This role is responsible for ensuring that all buildings, infrastructure, equipment, and grounds are maintained to the highest hospitality standards, while ensuring safety, compliance, and operational efficiency at all times. The successful candidate will play a key role in supporting exceptional guest experiences by minimizing downtime and ensuring the property remains fully functional, safe, and well-presented. The Maintenance & Facilities Manager will be responsible for the following: Sous Chef R18 000 to R25 000 (with chef applications please include their food profile) We are looking for an experienced Sous Chef to oversee the culinary operations of the hotel, responsible for menu planning, food preparation, and kitchen management. This role involves leading and training kitchen staff, ensuring high standards of food quality and presentation, and maintaining compliance with health and safety regulations. The Sous Chef will collaborate with other departments to create memorable dining experiences for a la carte guests, including special events, conferences, and themed dinners. Strong leadership, creativity, and organizational skills are essential, along with extensive culinary experience and a passion for innovative cuisine. Budget management and inventory control are also key responsibilities. Chef de Partie – R7 000 to R9 000 (with chef applications please include their food portfolio) We are looking for a Chef de Partie to be a key member of the kitchen team, responsible for managing a specific section of the kitchen, hot or cold section. This candidate will be required to prepare and present high quality dishes in accordance with the hotel’s culinary standards. The Chef de Partie will be responsible to ensure that all food items are prepared efficiently and consistently, while maintaining cleanliness and organization in their workstation. Strong leadership skills are essential for training and supervising junior kitchen staff. A minimum of 3-5 years of experience in a similar role, a formal relevant qualification, along with a passion for culinary excellence, is required. Reservationist R15 000 (Must have Opera experience) We are seeking a professional and enthusiastic Reservationist to join our Front Office team. The Reservationist will be responsible for handling of all room reservation enquiries via telephone, email, and online platforms promptly and professionally. Accurately input and manage reservations using the hotel’s PMS system ( OPERA ). Maintain up-to date knowledge of room types, rates, promotions, and special packages. Ensure guest details and preferences are correctly recorded for a personalized experience. Coordinate with Front Office, Housekeeping, and Sales departments to ensure smooth operations. Upsell room categories and add-on services to maximize revenue. Respond to guest queries and requests courteously and efficiently. Always follow Hotel policies and standard operating procedures. Previous experience in hotel reservations or front office operations (minimum 1-2 years preferred). Proficiency in hotel Management systems (Opera, Protel, or similar). Excellent verbal and written communication skills. Strong customer service and sales orientation. Assistant Spa Manager (R15 000 Basic commission on retail and treatments) We are seeking a motivated end experience Assistant Spa Manager to support the daily operations of our spa and ensure exceptional guest experiences. The successful candidate will assist in managing staff, maintaining service standards, and driving overall spa performances. The Assistant Spa Manager will assist the Spa Manager with daily spa operations. Supervise and support spa therapists and reception staff. Ensure high standards of customer service and guest satisfaction. Assist with staff scheduling, training, and performance monitoring. Handle guest queries and resolve complaints professionally. Maintain hygiene, health, and safety standards. Assist with stock control, ordering, and basic administrative duties. The ideal candidate must have a qualification in Beauty Therapy, Somatology, or Spa Management. Minimum of 2-3 years’ experience in a spa or wellness environment. Supervisory or leadership experience preferred. Must be customer-focused with a professional attitude. Must have the ability to work flexible hours, including weekends and public holidays. Curio Sales Lady R5800 to R6500 We are seeking a professional, friendly, and motivated Sales Lady to join our team. The Sales Lady’s key responsibilities will be to greet and assist customers in a polite and professional manner. Promote and sell curio items effectively. Maintain attractive product displays and shop cleanliness. Handle cash and electronic transactions accurately. Provide product knowledge and excellent customer service. Assist with stock control and inventory counts. The ideal candidate must have proven experience in retail and sales (curio/gift shop experience is an advantage). Excellent communication and interpersonal skills. Honest, reliable and well-presented. Ability to work independently and as part of a team. Basic numeracy and customer service skills an advantage. Bartender R7 500 We have an exciting opportunity for a bartender at a very well know restaurant . The successful candidate must have at least 3-5 years relevant experience within a professional restaurant / 4/5 Star Hotel / Lodge. Must be able to work fast and effectively under pressure with excellent product knowledge. Previous experience on Micros would be an advantage. Banqueting Waiters R5 800 We are looking for a Banqueting Waiter in a hotel environment that will be responsible for providing exceptional service during events, such as weddings, conferences, and banquets. This role involves setting up dining areas, serving food and beverages, and ensuring guests have a pleasant experience. The Banqueting Waiter must be attentive, responsive to guests needs, and knowledgeable about menu items. Strong communication and teamwork skills are essential, as they will be required to collaborate with kitchen and event staff. Previous experience in hospitality or banqueting if preferred (min 2 years), along with a commitment to delivering high-quality service. Waiters R5 800 We are looking for a professional and service-driven Waiter/Waitress to join our 5-star hospitality team. The ideal candidate will have a passion for delivering world-class service, excellent knowledge of food and beverages, and the ability to create memorable experiences for our guests.