Job Description
About the Role
We are seeking an entry-level SAP Functional Consultant to join our team, responsible for managing and resolving incident and service request tickets related to SAP SuccessFactors, ensuring adherence to service level agreements (SLAs).
Key Responsibilities
- Manage and resolve incident and service request tickets related to SAP SuccessFactors, adhering to SLAs.
- Interact with 1st and 3rd Level Support to troubleshoot issues.
- Ticket handling and dispatching within and across teams.
- Cluster incidents, create problem tickets, and user stories.
- Manage general queries of colleagues and stakeholders in a timely and professional manner.
- Create and update knowledge base articles.
- Identify opportunities to make Operations more efficient (e.g. RPA, AIR etc.).
Requirements
- Minimum of 1 year of experience in SAP SuccessFactors support or operations.
Qualifications
SAP SuccessFactors certification in any of the modules is a bonus.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About IT / Computing / Software Jobs in Pretoria
In Pretoria, the IT and computing sector is a thriving industry with a growing demand for skilled professionals. Typically, job seekers in this field can expect to find a range of opportunities across various sectors, including technology, finance, and healthcare. This growth is driven by the increasing reliance on digital technologies in businesses and government institutions.
When it comes to salaries, there are broad ranges to consider, depending on factors such as experience, company size, and industry sector. Generally speaking, entry-level positions tend to start around R400 000 – R600 000 per annum, while more senior roles can command salaries ranging from R800 000 – R1.5 million or more, depending on the specific requirements of the position.
Common skills required for IT and computing roles in Pretoria include proficiency in programming languages such as Java, Python, or C++, as well as experience with software development methodologies like Agile or Scrum. Additionally, strong analytical and problem-solving skills are often essential, as are excellent communication and collaboration abilities. Other important skills include data analysis and interpretation, cloud computing, and cybersecurity.
The technology industry is a significant employer of IT professionals in Pretoria, particularly for large multinational companies like Google and Microsoft. Financial services firms also commonly require skilled IT staff to manage their systems and infrastructure. Other sectors that frequently hire for IT roles include the manufacturing sector, where companies need to invest in automation and data analytics technologies.
Career development opportunities are available across various levels of experience, from junior developer positions to senior leadership roles. Typically, career progression involves taking on additional responsibilities, pursuing further education or certifications, and staying up-to-date with industry trends and emerging technologies. Many employers also offer training and development programs to help employees build new skills and advance in their careers.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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