Nelspruit: AV On-Site Resource posted by AtripleA recruitment & temps

About the Role

AtripleA recruitment & temps is seeking an experienced AV On-Site Resource to join our team in Nelspruit. As a key member of our facilities team, you will be responsible for ensuring the smooth operation of our audio-visual equipment and providing exceptional support to our clients.

Key Responsibilities

• Perform daily checks of AV equipment of booked meeting rooms in the morning, before meetings start

• Assistance in equipment set up, testing and standby assistance as requested for meetings and events (e.g. Auditorium and Training 7-War Room for Presentation, Broadcasting, Video Conferencing and Delegate System Recordings)

• Provide End-user training on AV equipment usage

• Management of AV service requests and incident reporting. Attend to calls logged related to the AV installation in the pause areas, meeting rooms, auditorium and war room

• Checking of audio-visual equipment during times when rooms are not in use in preparation for live meetings and/or events (including basic functionality systems checks and documenting, troubleshooting, resolving and/or escalating any identified anomalies)

• Perform root cause analysis of technical issues reported, to assist with troubleshooting and issue resolution

• Reporting service escalations to Ubuntu Service Desk for any issues that cannot be resolved onsite

• Carry out regular preventative room checks, ensuring all equipment functions correctly in accordance with the room check procedure

• Clean various AV equipment including but not limited to camera lenses, monitors, pause area TV screens and projector fans

• Change projector lamps and filter cleaning

• Ensure that all faults are reported in the correct way and in a timely manner

• Proactive maintenance/reporting to ensure all AV equipment is always of the highest standard and functioning correctly

• Making sure DSTV distribution is working throughout the building

• Ensure all projectors are switched off before leaving site

• Attend to calls logged related to the Network & Telephony installation

Requirements

• Senior Certificate (essential)

• Crestron experience (Non-Negotiable)

• Audio Visual installation Experience

• Knowledge of Audio-Visual Systems

• Proof of technical skills and experience

• Valid driver’s license

Qualifications

(No qualifications mentioned in original job description, so this section is skipped)

Salary & Benefits

(No salary or benefits information mentioned in original job description, so this section is skipped)