Job Description
About the Role
We are seeking a highly organised and customer-focused Quotation & Sales Assistant to join our team in Paarl. As a key member of our sales support team, you will be responsible for managing sales administration, handling customer enquiries, and providing excellent service to our clients.
Key Responsibilities
- Manage sales administration, including quotations, sales orders, and invoicing
- Handle customer enquiries via phone and email, delivering accurate and professional service
- Support the sales team with proposals, pricing, and product documentation
- Maintain accurate customer records and administrative systems
- Coordinate with internal teams to ensure timely and accurate order fulfilment
- Follow up on quotations and provide updates on orders and delivery timelines
- Monitor stock levels and liaise with purchasing when required
- Prepare sales reports for management
- Assist with general office administration as needed
Requirements
- Matric qualification required
- 2–4 years’ experience in sales support, office administration, or a customer-facing role
- Excellent written and verbal communication skills, with professional email and phone manner
- Strong computer skills, including MS Office; exposure to CRM or ERP systems is beneficial
- High attention to detail, ensuring accuracy across all documentation
- Ability to manage multiple tasks, prioritise effectively, and perform well in a fast-paced environment
- Well-organised, professional, and customer-focused approach
- Collaborative team player with a proactive, problem-solving attitude
Qualifications
None specified
Salary & Benefits
Salary: R negotiable dependent on experience
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Office Automation Jobs in Western Cape
In the Western Cape region, office automation positions are in high demand across various industries, typically requiring a blend of technical and administrative skills. Generally, these roles involve automating and streamlining business processes to increase efficiency and productivity.
Typically, salaries for office automation professionals in the Western Cape range from approximately R200 000 to R500 000 per annum, depending on factors such as experience, company size, industry sector, and specific job requirements. However, it’s essential to note that actual salaries can vary significantly due to these varying factors. Additionally, bonuses, benefits, and other perks can also impact the overall remuneration package.
Common skills required for office automation roles include proficiency in software applications such as Microsoft Office, Google Suite, and industry-specific tools; strong analytical and problem-solving abilities; excellent communication and interpersonal skills; attention to detail and organisational skills; and experience with automation technologies such as workflows, macros, and scripts. Other essential skills may include data analysis, reporting, and business acumen.
Office automation professionals are commonly found in various industries, including financial services sector, technology industry, manufacturing sector, and public administration. These roles often require adaptability and flexibility to work in different departments or teams, and to support various stakeholders across the organisation.
Career development opportunities for office automation professionals in the Western Cape are plentiful, with many organisations offering training and development programs to enhance technical skills and business acumen. Typically, career progression paths may include specialist roles such as process analyst, workflow manager, or automation consultant, or more senior positions like team leader or department head. Generally, experience, leadership potential, and a commitment to ongoing learning and professional development are key factors in advancing one’s career in this field.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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