Job Description
Job Description
Purpose
- Perform advanced fault diagnostics in a systematic and efficient manner, oversee the repair process, conduct final quality checks, and assist with customer handovers when required.
- Provide technical support to workshop colleagues by guiding structured fault-finding processes.
- Accurately document all diagnostic findings and repair outcomes.
- Share technical updates, innovations, and key diagnostic information with the workshop team.
Key Responsibilities
Inspection & Diagnosis
- Conduct detailed visual inspections and perform on-board diagnostics during the pre-diagnosis phase.
- Identify faults and recommend appropriate repair solutions.
Work Preparation
- Receive and review workshop orders, ensuring all details are accurate and clearly understood.
- Locate and move vehicles safely to the designated workshop bay.
- Follow prescribed checklists to ensure all pre-diagnostic steps are completed and properly documented.
Repair & Maintenance
- Prepare tools, equipment, and required parts at the workshop bay prior to commencing work.
- Perform visual inspections, calibrations, adjustments, and technical repairs as required.
- Detect deviations, irregularities, or abnormal wear and provide feedback or recommend additional work where necessary.
Additional Responsibilities
- Maintain high standards of workmanship, accuracy, and quality control at all times.
- Support workshop staff in sourcing and interpreting technical information.
- Operate diagnostic equipment and systems for parameterization, testing, and software updates.
- Complete all required documentation, including software updates, warranty processes, and statutory compliance records.
Parts Administration
- Request and manage parts in accordance with internal procedures.
- Ensure all warranty parts are correctly tagged and submitted to the warranty department for storage and processing.
Minimum Requirements
- Diesel Auto Electrician Trade Qualification
- Minimum 5 years’ experience in a similar role
- Valid Code 10–14 driver’s licence with PrDP
- Proficient in reading and writing English
- Strong technical and diagnostic expertise
- Physically fit and able to work in a workshop environment
Personal Attributes
- Confident, proactive, and solutions-driven approach
- High level of attention to detail and accuracy
- Strong communication and teamwork skills
- Professional, reliable, and quality-focused mindset
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