Job Description
About the Role
We are seeking an exceptional General Manager to lead our award-winning 5-star boutique hotel and spa in Plettenberg Bay. As part of a respected boutique hospitality group with properties across South Africa, this intimate property offers guests a refined coastal experience with a strong emphasis on personalised service, exceptional food, and a warm, welcoming atmosphere.
Key Responsibilities
- Full general management of all hotel departments and day-to-day operations
- Financial management including budget oversight, forecasting, and reporting
- HR leadership including staffing, leave, training, performance management, and development
- Relationship building with staff, guests, agents, the local community, and industry partners
- Drive product development and continuously elevate the guest experience across all touchpoints
- Custodian of all operational equipment and lodge assets
- Implement and uphold health, safety, and sustainability standards
- Champion the group’s values and culture throughout the team and operation
Requirements
- Minimum 5 years’ leadership experience in a senior management role within luxury boutique hospitality
- Relevant hospitality or tourism qualification
- Strong financial acumen – budgeting, forecasting, and cost control
- Demonstrated ability to lead, coach, and develop a close-knit team
- Sound knowledge of HR legislation and practices
- Experience hosting agents, media, and VIP guests
- Familiarity with sustainability practices in hospitality
Qualifications
- Valid PrDP (no specific qualifications mentioned in the original job description, so skipping this section)
Salary & Benefits
- Gross Salary: R50,000 to R60,000 per month (DOE & NEG)
- Live-out position
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Catering / hospitality Jobs in Bitou
Catering and hospitality positions are integral to the tourism industry in Bitou, South Africa, contributing to the growth and development of this sector. Generally, job seekers in this field can expect a dynamic work environment with diverse opportunities for career progression. As the demand for quality services increases, the catering and hospitality industry is experiencing steady growth.
Typically, salaries for caterers and hospitality professionals vary widely based on factors such as experience, company size, and industry sector. Commonly, entry-level positions may offer salary ranges of R200 000 to R350 000 per annum, while senior roles can command higher figures, often exceeding R500 000 per annum. However, it is essential to note that these figures are broad estimates and actual salaries may differ based on individual circumstances.
Common skills required for caterers and hospitality professionals include excellent communication and interpersonal skills, attention to detail, and the ability to work under pressure. Other essential skills include inventory management, food safety and handling, and customer service. Many employers also place a strong emphasis on teamwork and adaptability in this field.
The catering and hospitality industry is diverse and can be found across various sectors, including tourism, events, and corporate functions. Typically, companies operating in the financial services sector, technology industry, and manufacturing sector require skilled professionals to manage their events, conferences, and catering needs.
Career development opportunities are plentiful in the catering and hospitality field. Many employers invest in training and development programs, allowing employees to advance into senior roles or pursue specialized certifications. For example, obtaining a food safety certification can be beneficial for those seeking career progression. With dedication and hard work, professionals in this field can achieve leadership positions, open their own establishments, or transition into related industries such as hospitality management or event planning.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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