Polokwane: Service Administrator posted by AIM Personnel Services

About the Role

We are seeking a highly organized and customer-focused Service Administrator to join our team in Polokwane. As a key member of our administration team, you will be responsible for managing day-to-day service operations, ensuring seamless client interactions, and maintaining accurate records.

Key Responsibilities

• Log and manage service calls and quotations
• Capture service information on CRM or service platform
• Deal with clients to resolve queries and concerns
• Coordinate technicians to job allocations
• Handle general service-related queries
• Compile and submit service reports within required deadlines
• Assist with spares and stock management, including Stock Control
• Mail a detailed CV to the specified address

Requirements

• Strong administrative skills and attention to detail
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment and prioritize tasks effectively
• Basic computer literacy and proficiency in CRM or service platforms
• Ability to build strong relationships with clients and internal stakeholders

Qualifications

• No specific qualifications are required for this role, but a strong work ethic and ability to learn quickly are essential.

Salary & Benefits

R25 000 per annum