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Western Cape: Deskside Support Engineer – Cape Town posted by Gijima Holdings

Job Description

Minimum requirements

  • IT qualification/background (A+, N+)
  • 2 – 4 years’ experience in an IT user support role within a professional services environment
  • Must have working knowledge of Desktop/laptop hardware, multifunction printers, networking
  • Must be able to work afterhours when required
  • Knowledge of and experience in supporting Information sources and trading systems highly advantageous.
  • A comprehensive knowledge of IT infrastructure technology including LAN, WAN, hardware, networks (data & voice), operating systems, remote connectivity, platforms and configurations.
  • Experience of device support (including mobile devices).
  • Experience working as a technical team member within a busy and complex IT organisation
  • Knowledge of and experience in supporting information sources and trading systems highly advantageous

Duties:

  • Provide end-user technical desk-side support (installation, configuration, problem identification and resolution) for Microsoft products and a range of business applications.
  • To diagnose and resolve hardware related issues on Desktops and Laptops.
  • Manage and update assigned service calls via a Service Desk Software solution.
  • Assist with audio-visual and technical requirements for meetings and presentations
  • Assist with Change and Release management activities (application testing, software delivery)
  • Maintain a shared knowledge base and engage in formal and informal knowledge transfer
  • Assist with the investigation of new technology, hardware and software.
  • Adhere to company processes and procedures including relevant documentation
  • Diagnose and resolve hardware related issues on Desktops and Laptops

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Automotive Technician Jobs in Western Cape

In the Western Cape region of South Africa, the automotive industry is a significant sector with many opportunities for skilled technicians. Generally, the demand for trained and experienced automotive technicians remains high, driven by the constant need for maintenance and repairs in the province’s fleet of vehicles.

Typically, salaries for automotive technicians in the Western Cape can vary widely depending on factors such as experience, company size, and industry sector. While broad salary ranges are difficult to pinpoint, it is common for entry-level technicians to earn between R30 000 and R50 000 per annum, with more senior roles potentially commanding higher salaries, often ranging from R60 000 to R100 000 or more, depending on qualifications, experience, and specific company requirements. However, these figures are only general guidelines and may not reflect the actual compensation for individual positions.

Common skills required for automotive technicians in Western Cape include mechanical aptitude, problem-solving abilities, excellent communication skills, and a strong understanding of vehicle systems and components. Additionally, many employers place a high value on technical certifications, such as those offered by the National Association of Automobile Engineers (NAFE) or the South African Bureau of Standards (SABS). Other valuable assets often include proficiency in diagnostic tools, experience with computerized engine management systems, and a basic understanding of electrical and electronic systems.

The automotive industry sector in Western Cape commonly employs technicians across various sub-sectors, including manufacturing, financial services, transportation, and government. In the manufacturing sector, for example, technicians may work on assembly lines, inspecting and maintaining vehicles to ensure they meet quality standards. In contrast, those working in the financial services sector might focus on servicing luxury vehicles owned by high-net-worth individuals or companies.

Career development opportunities are also available for automotive technicians in Western Cape, with many employers providing training programs or career advancement schemes. Typically, technicians can progress from junior roles to senior positions, such as team leader or supervisor, after gaining several years of experience and completing relevant training or certifications.


This information provides general career guidance. Actual salaries and requirements vary by employer.



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